Senior Principal, Program Manager

Summary

Join Hitachi Solutions as a Senior Principal, Program Manager to lead complex, global ERP implementations exceeding $35 million budgets. This strategic leadership role demands a proven track record in managing large-scale ERP initiatives, exceptional communication, and the ability to influence executive stakeholders. You will lead diverse teams, deliver premier solutions focused on customer outcomes, and serve as a trusted advisor. The position requires advanced project and program management understanding, emotional intelligence, and strong leadership skills. You will be responsible for end-to-end delivery, managing project plans, coordinating cross-functional teams, and engaging with C-level executives. Mentoring team members and ensuring project governance and compliance are also key aspects of this role.

Requirements

• Minimum of 15 years of experience in professional services Program/Project Management role leading ERP Implementations (SAP, Oracle, Microsoft Dynamics Preferred)
• Proven experience managing multi-platform projects
• Ability to communicate effectively with Senior/Executive Management (including business and IT C-level staff) and customers/vendors
• Balance of business knowledge and people management skills
• Applied experience with Project Management principles, practices, and methodologies AGILE, SCRUM, SAFe, CMM, CPM, Waterfall, etc
• Proven success in Program/Project Management, ideally within a consulting environment
• Proven success leading projects with global teams upwards of 100 internal/external resources in multiple time zones and geographic locations
• Excellent leadership, negotiation, and stakeholder management skills
• Ability to travel both within North America internationally as needed
• Skilled in managing expectations, resolving conflicts, and aligning diverse stakeholder interests

Responsibilities

• Lead the end-to-end delivery of a global ERP implementation across multiple countries, ensuring alignment with business goals, timelines, and budget
• Develop and manage the project plan, including scope, schedule, resources, risk, quality and change management
• Develop and maintain an integrated project/program schedule that includes major all major milestones and tasks
• Coordinate cross-functional teams across time zones, cultures, and business units to ensure seamless execution
• Engage with C-level executives and senior stakeholders to provide updates, manage expectations, and ensure strategic alignment
• Work with project stakeholders to develop project communications, set direction, goals, and determine priorities
• Provide leadership and communication to customers and internal Hitachi Solutions stakeholders on project progressions, challenges, threats, risks, etc
• Mentor and guide project team members, fostering a culture of continuous improvement and knowledge sharing
• Provide first-line escalation point to your team on project and professional matters, able to coach and resolve conflicts
• Implement a quality management plan to monitor processes and quality control activities including health reviews, stage gates and deliverable reviews
• Drive vendor and partner management, including status reporting, RAID log management and issue resolution, performance monitoring, and change control
• Champion project governance, compliance, and reporting standards in line with Hitachi best practices
• Facilitating risk assessment/mitigation sessions and follow-through risk management with a proactive, balanced, and business priority-driven approach
• Leveraging a solid understanding of the project management life cycle and related principles, methodologies and best practices while fostering continuous improvement of processes and execution
• Managing and executing project budgets of $35M+
• Participating in Steering Committee activities and deliverables as required as part of the project delivery process
• Lead teams in the face of ambiguity; drive decision-making while balancing competing priorities

Preferred Qualifications

• Bachelor’s Degree in Computer Science, CIS, Business Management, or related field
• Certified Project Management Professional (PMP)
• Experience with Azure DevOps or similar tools

Benefits

• Bonus Plan
• Medical, Dental and Vision Coverage
• Life Insurance and Disability Programs
• Retirement Savings with Company Match
• Paid Time Off
• Flexible Work Arrangements including Remote Work