Senior Producer

Summary

Join Portable, a design and technology company focused on social impact, as a Senior Producer. You will oversee the delivery of design research, strategic design, service design, and co-design projects, ensuring they are completed effectively, efficiently, on time, and within budget. You will manage change, navigate ambiguity, and maintain focus and clarity in evolving project environments. You will work closely with teams, clients, and stakeholders to build strong relationships and deliver impactful results.

Requirements

• Experience managing large, complex strategic design projects with challenging stakeholder environments and ambiguous outcomes
• Experience working with a range of practitioners, including service designers, strategic designers, business designers, UX researchers and communication designers
• A working knowledge of the principles of human centred design and design thinking and the conditions required to ensure their success
• Experience and adaptability with project management, knowledge management and invoicing tools (e.g., Kantata, Notion, Xero), with the ability to quickly learn and integrate new systems as needed
• Experience managing ‘Research Ops,’ including participant recruitment, scheduling, research tools, data management, consent processes, and ensuring ethical standards throughout
• Experience in a range of project management methodologies, fit for complex, flexible practices focussed on delivering value for customers efficiently (e.g. Agile, Lean, etc.)
• A keen interest and growing practice in understanding how AI tools can bring efficiency to design project delivery

Responsibilities

• Overseeing the day-to-day flow of multiple projects, keeping everything on track as you juggle different scales and complexities
• Making thoughtful delivery and resourcing choices that fit within our bigger business picture, balancing immediate needs with long-term goals for a lasting impact
• Keeping a close eye on project progress and actively resolving any risks or bottlenecks to keep momentum and quality high
• Supporting and guiding cross-functional teams, making sure they have what they need to bring their best work to life
• Building genuine, lasting relationships with clients, stakeholders, research participants, and community members—creating experiences that make everyone feel informed, valued, and connected from start to finish
• Helping shape proposals for new projects and supporting marketing initiatives
• Working closely with our Producers and Leads to shape clear, reliable systems, processes, and tools that help us deliver safe, ethical, and impactful work—on time, within scope, and on budget
• Finding ways to improve our project delivery by capturing lessons, gathering feedback, and turning best practices into everyday habits

Benefits

• The salary range for this role is $105,000 to $127,000 plus superannuation
• Joining Portable means becoming part of an organisation with an award-winning workplace culture, where your contributions are valued and you’re supported by a multidisciplinary team
• Meaningful work with impact: We take on projects that aim to make a positive difference in areas like mental health, social justice, and accessibility
• Flexible work arrangements: We support a flexible working environment—whether it’s from home, the office, or a café—with remote and hybrid options (up to 4 days per week), flexible hours, and personalised start/finish times
• Enhanced leave benefits: Enjoy bonus annual leave based on tenure, the option to purchase additional leave, paid volunteering leave, and paid mental health days as personal leave with no explanation or medical certificate required
• Growth and career development: We offer structured career pathways, an annual professional development allowance of $1,000 and two working days, access to our Emerging Leaders program, twice-yearly salary reviews, and ongoing leadership coaching for those ready to step up
• Wellbeing support: Through our Employee Assistance Program with The Mindroom , our team can access up to 4 counselling sessions per year, with support for general wellbeing, career planning, and managing life’s challenges
• Financial incentives: Team members are eligible for a profit-sharing bonus and can explore employee share plan options, as well as salary sacrificing
• Family-friendly policies: We offer enhanced parental leave and support part-time arrangements that work around family commitments, such as school drop-offs and caring for sick loved ones