Senior Product Analyst

Summary

Join Muck Rack, a leading SaaS platform for PR professionals, as a Senior Product Analyst! You will spearhead product analytics, transforming raw data into actionable insights to guide product development and business growth. Collaborate with cross-functional teams, conduct exploratory data analysis, and build analytics workflows. You'll need 5+ years of experience in product analytics, advanced proficiency in Snowflake, Python, and SQL, and expertise in data visualization tools. Muck Rack offers a competitive salary ($110,000-$126,000), remote work, comprehensive benefits, and opportunities for professional development. If you're passionate about data and driving product strategy, apply today!

Requirements

• 5+ years of experience in a product analytics or similar role, with a proven track record of driving product improvements through data insights
• Advanced proficiency in Snowflake, Python, and SQL (knowledge of data engineering principles is a plus)
• Strong understanding and experience with product analytics tools such as PostHog, Heap, Amplitude, Mixpanel, and Google Analytics
• Expertise in data visualization tools like Tableau, Looker, Observable or Power BI
• Strong knowledge of statistical analysis techniques
• Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines
• Exceptional communication skills—both verbal and written—capable of translating complex data into clear, actionable insights

Responsibilities

• Develop key product metrics and dashboards that reflect product health, user engagement, user value realization, and feature performance
• Use platforms like PostHog, Heap, Amplitude, Mixpanel, and Google Analytics to track and analyze user behavior, funnel performance, and customer journey insights
• Collaborate with cross-functional teams (Product, Engineering, Marketing, Customer Success) to ensure data-driven decisions are embedded in our product development process
• Lead and conduct end-to-end exploratory data analysis (EDA) to uncover trends, identify insights, and solve product challenges using large and complex datasets
• Build and manage analytics workflows using Snowflake, Python, SQL, and additional tools as needed to ensure data accuracy and accessibility
• Deliver clear and compelling data visualizations, reports, and presentations to Leadership and other stakeholders, translating insights into actionable business recommendations
• Drive continuous improvement in analytics processes, tools, and methodologies to increase efficiency and effectiveness
• Propose additional areas where data collection could be valuable

Preferred Qualifications

• Demonstrated ability to design, execute, and interpret A/B tests and other experimental frameworks
• Predictive modeling to identify product opportunities and risks
• Familiarity with data governance, ensuring accuracy, privacy, and security of all data-related processes
• A curious, analytical mindset that is eager to solve challenging problems with data

Benefits

• Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever . We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership
• Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company
• All employees are eligible for our 401(k) plan* with employer contributions
• Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits
• Team members have access to a quarterly wellness stipend and a free Headspace subscription
• PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program." We also provide up to 16 weeks of fully paid parental leave
• Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development