Senior Product Analyst

Summary

Join Oportun's Analytics function as a Senior Product Analyst and collaborate with cross-functional teams to drive strategic initiatives. Lead strategic workstreams, design and execute A/B tests, develop communication strategies, and evaluate tools and processes to improve outcomes. Develop and maintain dashboards and reports to measure initiatives and inform stakeholder decisions. Collaborate cross-functionally to ensure implementation and track business outcomes. Build and deliver presentations to drive stakeholder buy-in. This highly visible role requires strong analytical and communication skills and experience in a fast-paced environment.

Requirements

• Bachelor’s degree in a quantitative discipline such as Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field
• 2 to 5 years of analytics experience, ideally within FinTech or Product-based firms
• Strong proficiency in SQL
• Experience with visualization tools such as Domo, Power BI, or similar
• Demonstrated experience working with clickstream data and analyzing product funnels
• Ability to thrive in a fast-paced environment with strong ownership and execution
• Excellent written and verbal communication skills, including the ability to craft compelling presentations
• Strong interpersonal skills with a track record of strong collaboration across cross-functional teams

Responsibilities

• Lead strategic workstreams across servicing, communications, acquisition, and operations
• Design and execute A/B tests to evaluate initiatives such as vendor performance, funnel optimization, feature launches, and communication strategies
• Develop and refine communication strategies, tailored to where customers are in their lifecycle, to improve engagement and drive business outcomes
• Evaluate and recommend tools, platforms, and processes to improve operational and customer-facing outcomes
• Develop and maintain dashboards, KPIs, and reports to measure initiatives and inform stakeholder decisions
• Collaborate cross-functionally to ensure implementation of recommendations and track business outcomes
• Build and deliver clear, action-oriented presentations that drive stakeholder buy-in and strategic decision-making

Preferred Qualifications

Familiarity with Python and ETL pipeline setup in Databricks