Senior Product Data Analyst

Summary

Join Boulevard, a leading provider of client experience platforms for appointment-based businesses, and contribute to our growth by uncovering key drivers of customer behavior and product adoption. You will manage the full cycle of data exploration, lead complex analyses to identify growth opportunities, and develop actionable recommendations. This role requires strong analytical skills, experience with data visualization tools, and the ability to communicate insights effectively to various stakeholders. You will build scalable dashboards, serve as a trusted advisor, and influence business strategy. The ideal candidate will have 6+ years of experience in data analysis within B2B SaaS or tech-enabled environments and proven experience in managing key accounts.

Requirements

• 6+ years of experience in data analysis, business intelligence, or analytics, within vertical B2B SaaS or tech-enabled, high-growth startup environments
• Strong proficiency with SQL and experience manipulating and analyzing complex datasets; familiarity with additional tools like Python or R is a plus
• Experience working with product managers and leaders to develop analytical insight driven product roadmaps and market opportunities
• SaaS product growth intuition with proven ability to translate data findings into actionable opportunities and tradeoffs
• Expertise in building dashboards and visualizations using platforms such as Looker, Sigma, Tableau, Power BI, or similar
• Experience working with CRM, support, and customer experience platforms
• Deep understanding of SaaS products, product development processes, user experience, and customer behavior analysis
• Proven ability to think strategically and drive business impact by delivering clear, actionable data storytelling and proactively partnering with cross-functional teams
• High level of ownership with a demonstrated ability to manage projects end-to-end, identify opportunities, and navigate ambiguity
• Excellent written and verbal communication skills with exceptional attention to detail and a commitment to delivering accurate, reliable analysis
• Comfortable thriving in fast-paced, dynamic environments with multiple competing priorities and stakeholders
• Minimum of three years experience as a strategic account manager or in a similar role
• Proven work experience in managing key accounts, ranging from $100k- $1M ARR
• Excellent communication, negotiation, and stakeholder management skills, with the ability to influence and collaborate effectively across departments
• Strong listening and selling skills, with a passion for discussing strategic terms
• Demonstrated ability to think strategically about business, products, and technical deliverables
• Ability to manage multiple decision-makers and customer account plans simultaneously

Responsibilities

• Uncover key drivers of customer behavior and product adoption, translating findings into actionable recommendations to enhance engagement and growth
• Manage the full cycle of iterative data exploration, including hypothesis setting, data cleansing, insight visualization, and action planning
• Independently lead complex, strategic deep-dive analyses to identify opportunities to grow revenue, profitability, market penetration, customer retention, and sales productivity
• Develop meaningful interpretations and recommendations that address business issues and drive action through engaging narratives and effective storytelling and visualization, adapting communication styles to suit different audiences
• Build scalable, intuitive dashboards that empower teams and stakeholders to independently explore data and make informed strategic decisions
• Serve as a trusted advisor who communicates impactful data stories, educating stakeholders and driving confident, data-backed decisions
• Influence business strategy by anticipating trends and proactively evaluating initiatives, partnering with senior leadership to align data insights with company objectives
• Act as a key consultant between the Data Analytics department and other business units, providing analytical support to ensure departments leverage data effectively in their operational strategies

Benefits

• Your total budgeted cash compensation for this role is between $120,750 - $172,500 USD, depending on your current skills, experience, training, and overall market demands
• This salary range is subject to change, and there is always room for growth and advancement
• We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance
• Take a break whenever you need with our flexible vacation day policy
• Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month
• Family planning resources and specialized support programs
• Equity: get ahead on the ground floor and grow with Boulevard
• Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve