Senior Product Designer

Summary

Join Braze's In-App Messaging team as a Product Designer! You will design in-app message experiences, collaborating with various teams to create a best-in-class tool. You'll leverage user research to identify and prioritize problems, and design solutions. Strong collaboration, evidence-based decision-making, and clear communication are essential. The ideal candidate possesses experience in user experience design, prototyping, and working in agile environments. Braze offers competitive compensation, benefits, and a supportive culture.

Requirements

• Be a collaborative designer seeking truth with partners across engineering, product management, UX research, product analysts, product marketing, and technical writers
• Be an evidence-based decision maker identifying problems to solve that add value via user research
• Be a framer for creative solutions contextualizing the problem space in people’s journeys
• Be at ease with ambiguity, learning through experimentation to find clarity
• Be a clear communicator articulating design decisions, their constraints, trade-offs, and risks
• Be a dedicated craftsperson using skills of wire-framing, prototyping, and interaction design to create great user experiences
• Be a growth-oriented Individual Contributor with a few years of experience working on complex applications and focused on expanding broad proficiency of skills and career

Responsibilities

• Design the in-app messages experience
• Identify and prioritize problems to solve through research
• Design experiences to offer the best-in-class in-app messaging tool
• Collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and fellow product designers
• Deliver solutions that make Braze an easier and more enjoyable product to work with
• Understand Braze's users and business
• Be an effective verbal and visual communicator

Preferred Qualifications

• Strong prototyping skills
• Significant experience with any aspect of lifecycle marketing
• Advanced degree in HCI, interaction design, or service design
• Portfolio demonstrating the why’s of the design decision supported by user insights, data or technical limitations
• Experience shipping high impact features
• Experience working on SaaS products both on web and mobile
• Experience in an agile organization, working in cross-functional teams / pods / verticals
• Prior experience at high-growth startups

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company-wide Volunteer Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®