Xero is hiring a
Senior Product Insights Analyst, Remote - New Zealand

Summary

The Senior Product Insights Analyst will deliver high-quality data analysis and insights to enable fast decision making and assist in the strategic design of products. They will work with stakeholders across all levels of the business, lead analytical initiatives, and build a strong data-driven culture. The ideal candidate should have advanced skills with SQL, R or Python, statistical knowledge, and people skills.

Requirements

• Advanced skills with SQL and applied experience, R or Python
• A solid foundation of statistical knowledge with experience in applying statistical techniques to achieve business outcomes (eg. predictive analytics, A/B testing, clustering)

Responsibilities

• Deliver high quality data analysis and insights to enable fast decision making and assist in the strategic design of products
• Be a trusted adviser to a product team or portfolio area, helping them to identify key business questions and finding ways to answer those questions with data
• Define problems and scope solutions for your work, understanding the business context of the work as well as the broader strategic direction of the product and company
• Lead initiatives that span multiple portfolios, and identify opportunities for strategic work which aligns with our company priorities
• Proactively collaborate on cross-portfolio activities that further our business objectives and influence the prioritisation of strategic-level initiatives
• Understand the flow of data from the product to your analysis, and work to make this data accessible and meaningful. Where gaps in data exist, you will proactively identify approaches for filling these gaps
• Provide leadership in approaches to creating metrics and data models, and produce metrics and models which enable a portfolio to improve their core understanding of their customers & product, and enhance their decision-making
• Contribute to our library of analytical tools by building tools and processes which are used by other analysts to enhance their work

Preferred Qualifications

• Can productively contribute to innovation and problem-solving, and can independently deliver core tasks
• Shows an aptitude to independently learn new skills and technologies, and solve problems
• A passion for sharing knowledge, along with mentoring and coaching analysts
• Skills delivering analytics in the form of visualisations and interactive dashboards
• Familiarity with modern business intelligence software
• Proficiency in Google Analytics, Firebase, BigQuery or Mixpanel is a plus