Senior Product Manager, Fraud Operations

Summary

Join us as a Product Manager to lead our Fraud Operations product area, fighting all fraud in the rental industry, creating experiences that increase quality, and working with data science on algorithms for efficiency and automation.

Requirements

• At least 4 years of product management experience where you shipped successful products with business impact
• Experience working on other fraud related products that includes tooling for internal teams and/or AI/ML based automation
• Design Sense: You have a track record of delivering products with an intuitive user experience, know how to fit products into user workflows, and can identify good design from bad
• Product Expert: You know your product better than anyone else, inside and out. How it works, who it’s for, the value it provides
• Data Oriented: You make data driven decisions. You set impactful goals, know your metrics, and track and obsess over them
• Customer-Centric: You are an expert on customers’ needs, know how to perform good research, and synthesize insights to fuel decision making
• Problem Solver: Can take ambiguous problems, break them down, and create logical solutions, can think outside the box
• Organized: You’re strong at project management, and know how to drive efficient, transparent, and aligned product development. You have no problem navigating complex workstreams and stakeholders or anticipating roadblocks
• Technically Savvy: You understand technology intricacies, navigating complexity without needing to code. You identify when automation is possible and have experience working with Data Science to build algorithms that eliminate manual work
• Detail-Oriented: You are comfortable in the details, diligently address edge cases, and know that the details matter
• Resourceful: Apply strategic thinking, test ideas efficiently, and maximize outcomes with minimal resources
• Strategic and Visionary: You inspire the engineers and cross-functional stakeholders you work with, providing focus and direction and crafting strategies for tangible business results and customer impact
• Business-Oriented: You understand P&L models and knows how to work well with Finance to create, maintain, and scenario plan
• Clear Communicator: You articulate complex ideas clearly, tailoring communication to diverse stakeholders
• Opinionated but open-minded: You are a master of strong opinions loosely held and foster a culture of curiosity and growth

Responsibilities

• Support three types of product areas and goals from strategy to execution to GTM
• Work with our data science team to build and refine algorithms to improve the efficiency of our fraud tools
• Stay on top of the ever-evolving types of fraud in the industry and develop solutions to combat new trends, being seen as the expert on Fraud at Snappt
• Define the broader strategy for the Fraud product area and driving cross-functional alignment
• Operate with a P&L mindset: determine not just how we grow but ensure we do so efficiently in a way that optimizes for profitability of the business