Senior Product Manager

Summary

Join Airalo, the world’s first eSIM store, as a Senior Product Manager! Drive the strategy and execution of our product roadmap, focusing on delivering an unparalleled user experience to international travelers. This crucial role involves identifying and responding to user needs, leading the development and implementation of innovative features, and orchestrating cross-functional teams. You will partner closely with Engineering, Research, Design, Support, and Growth teams to ensure successful product development, launch, and growth. The position is remote-first with benefits including health insurance, a work-from-anywhere stipend, and annual wellness & learning credits. We are looking for a highly collaborative and detail-oriented individual with a proven track record in product management.

Requirements

• 5+ years of building world-class products as a Product Manager or Product Owner or relevant experience
• Experience in defining, building, and shipping complex, technical products
• Experience in collaborating with and designers, engineers, Q/A in an agile environment
• Experience in creating and iterating product roadmaps
• Experience in facilitating technical discussions about products and features and providing feedback for technical designs
• Strong analytical and problem-solving skills and data-driven decision-making
• Extraordinary attention to detail by thinking the beauty is hidden in them
• Proven experience in user-centered design and research, with the ability to understand user needs and design products to meet those needs
• Experience in Lean process as well as experience with agile/scrum methodology
• Excellent verbal and written communication skills

Responsibilities

• Work closely with the Director of Product and other team members in the department
• Define, analyze and optimise the KPIs to grow your Product area while measuring impact and reporting on progress
• Apply product management best practices incorporating working backwards, thorough product discovery and data insights to have a strong understanding of our users and identify new product opportunities
• Own, prioritise and manage a backlog with clear Product Requirements Documents while ensuring successful and high quality product delivery
• Work closely with Engineering, Product, Support, Growth and other departments to gather insights from our users and suggest improvements
• Understand the needs of users and convert them into requirements for the engineering team
• Ensure that the development team has a clear understanding of the product vision, goals, and priorities
• Manage and mentor a designer within the product team, ensuring that design efforts align closely with product strategies and user experience goals, fostering collaboration between design and product development processes

Preferred Qualifications

• Product experience in e-commerce, marketplace platforms, and mobile applications
• Experience with Jira, Figma, QuickSight, Tableau, Dovetail, Google Analytics, Hotjar
• Prior work experience in telecommunications or travel-tech
• Knowledge of eSIM and GSMA-related technologies and services

Benefits

• Health Insurance
• Work-from-anywhere stipend
• Annual wellness & learning credits
• Annual all-expenses-paid company retreat in a gorgeous destination