Chattermill is hiring a
Senior Product Manager

Summary

The job description is for a Senior Product Manager position at Chattermill, a company providing a Customer Experience Intelligence platform. The role involves using best-in-class tech to help large successful brands put their customers at the center of everything they do. The job is remote or hybrid with a base salary ranging from £75,000 to £85,000 depending on experience. Benefits include flexible working, WFH equipment, 25 holiday days plus an extra day for every year of service, birthday off, paid sick leave, enhanced family leave (UK only), optional healthcare plan, the ability to share in the company’s success through options, perks including discounts on cinema tickets, utilities and more, annual Chattermill summits plus regular socials throughout the year, a dog-friendly office with great classes, events, and a rooftop terrace (if in London), and a hiring process that includes multiple interviews.

Requirements

• Product management experience
• A proven track record (ideally 4+ years) of delivering enterprise SaaS products to market within a fast-paced, agile environment
• Technical and design proficiency
• Solid communication skills
• Resourceful
• Collaborative mindset

Responsibilities

• Tackle a number of challenges that will help ensure that everyone within our customers uses feedback to inform their decisions
• Be the voice of our customers, partners and internal users. Ensure that the whole understands who they are and what they truly need
• Lead the discovery, prioritization, design, development and delivery of new ways of meeting or exceeding external and internal users’ needs
• Work across design and engineering to establish a track record of delivery on the roadmap you own based on user research, data and market needs
• Make sure the entire company understands what your teams are working on, why, and how to best leverage it as part of their activities
• Work with the team to continuously improve ways for us to build successful products.identify ways we can improve

Benefits

• Monthly Health & Wellness budget, increasing with length of service
• Annual Learning and Development budget
• Flexible working in a choice-first environment - we trust the way you want to work
• WFH Equipment (let us know what you need, and we’ll get it for you!)
• 25 Holiday Days + your local bank holidays, plus an extra day for every year of service
• Your birthday off
• Paid sick leave
• Enhanced Family Leave - (UK Only)
• Optional healthcare plan
• The ability to share in the company’s success through options
• Perks including discounts on cinema tickets, utilities and more
• Annual Chattermill summits plus regular socials throughout the year
• If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace