JumpCloud is hiring a
Senior Product Manager

Summary

Join JumpCloud as a Senior Product Manager to drive the device management roadmap for operating system and application patch management. This role involves engaging cross-functional teams, defining products with great customer experience, leading software development efforts, and communicating the product vision. Ideal candidate should have 5+ years of Product Management experience, understanding of key device management frameworks, and domain knowledge in security.

Requirements

• Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products
• Experience with device management or IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM, CSP, Local GPO, or software management, threat detection, and cybersecurity
• Understanding of key device management frameworks like Apple MDM/DDM, Windows MDM, Group Policy Objects, PowerShell Scripting, or Shell Scripting is crucial to the success of this role
• Understanding of the OS Software Update Mechanisms for Windows, macOS, and/or Linux distributions is crucial to the success of this role

Responsibilities

• Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products meet or exceed current and future needs
• Collaborate closely with Software Architects, User Experience and Research, Marketing, Business Analytics, and other cross functional teams to define products with great customer experience
• Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process
• Alignment of the roadmap and application of our KPIs across product, as well as oversee execution and key outcomes related to device management for all our supported platforms
• Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts

Preferred Qualifications

• Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) is a strong plus
• Experience developing products and services for Apple, Microsoft, and/or Linux environments is a differentiator
• Degree in Computer Science, Information Systems or Engineering. MBA is a plus
• Prior experience with Microsoft Endpoint Manager, Systems Center, Intune or other desktop-focused management solution such as VMware Workspace ONE, Mobile Iron or other MDM / UEM
• Understanding of the Microsoft solution stack: Windows, Azure, Active Directory, GPOs
• Familiarity with desktop security and endpoint protection market (XDR, EDR, CASBY, Zero Trust)