Senior Product Manager

Summary

Join Contentsquare as a Senior Product Manager for Connect and expand our data "out" capabilities. You will help customers combine data across Contentsquare solutions with external sources. Your responsibilities include defining and executing the Connect vision, extending Connect to support all Contentsquare solutions, building a unified data model, and identifying new data warehouse partnerships. You will also lead proofs of concept, optimize developer experience, and showcase Connect's impact. Collaboration with Product Marketing and the Integrations PM is crucial. This role requires 5+ years of product management experience in agile environments, proven experience with B2B SaaS products, and data-driven decision-making.

Requirements

• Experience: We typically look for 5+ years of product management experience in agile, cross-functional environments, but we also value equivalent leadership experience or demonstrable skills gained through alternative paths
• Enterprise Impact: Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery
• Data-Driven Approach: A data-informed approach to product management and prioritization, relying on data for your decision-making and for quantifying the potential impact of an initiative
• Technical Proficiency: Proficiency with data warehouses (e.g., Snowflake, AWS, BigQuery) and Extract, transform, and load (ETL) processes and the ability to discuss data architecture with engineering teams
• Systems Thinking: An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes
• Stakeholder Management: Excellent stakeholder management skills, enabling effective collaboration and communication across teams
• MVP Mindset: A mindset that prioritizes Minimum Viable Product principles, working backwards from key customer outcomes to drive the largest business impact
• Customer-Centric: A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle
• UX Focus: A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing

Responsibilities

• Drive the Data Play: Define and execute the Connect vision and roadmap. Prioritize initiatives that reduce churn by placing Contentsquare data in critical reporting paths, ensuring a unified view of user interactions
• Own Connect for All Products: Extend Connect to support exporting data from all Contentsquare solutions, including Product Analytics, Session Replay, Digital Experience Monitoring, and Voice of Customer
• Build a Unified Data Model: Partner with engineering to standardize identity resolution, sessionization, and multi-platform data structures, supporting advanced cross-functional analytics
• Expand Data Lake Reach: Identify new data warehouse partnerships and strengthen existing integrations (e.g., AWS, Snowflake)
• Support Real-Time Experimentation: Lead Proofs of Concept around real-time solutions and refine time-sensitive use cases like struggle detection or rapid reporting after major site changes
• Optimize Developer Experience: Drive clarity in documentation and user guides in order to streamline self-service onboarding for customers using Connect’s managed ETL
• Champion Real-World Outcomes: Showcase Connect’s impact on BI, personalization, and machine-learning applications—demonstrating how unified data fuels strategic decision-making
• Launch and Communicate: Collaborate with Product Marketing on product announcements and field enablement. Gather feedback from internal teams and users to iterate on Connect and showcase ROI
• Coordinate With the Integrations PM: Align Connect with our partner ecosystem while another Product Manager manages external tool integrations. Ensure a smooth experience for customers exporting data into their preferred destinations

Preferred Qualifications

Analytics Expertise: Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps) is a plus

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country