Senior Product Manager

Summary

Join GoDaddy's dynamic team as a Senior Product Manager and help everyday entrepreneurs thrive. You'll guide customers to utilize GoDaddy's capabilities effectively, leveraging generative AI to enhance their experience. Collaborate with designers and engineers to create engaging solutions tailored to customer needs. This role significantly impacts millions of customers and the global SMB market. You will build long-term product vision and strategy, lead a dedicated sprint team, and utilize data-driven approaches to optimize customer engagement. This remote position offers a chance to make a substantial contribution to GoDaddy's growth.

Requirements

• 3+ years of digital product management experience
• 1+ year of experience working with Generative AI in software products
• Driving measurable customer value, through data-backed product decisions based on growth, adoption, conversion or similar metrics. Apply scientific method and use controlled experimentation (i.e. A/B tests, Multi-Armed Bandit tests, etc.) as the primary method of validating and delivering customer value
• Developing long-term roadmap and quarterly OKRs, with clear criteria for resolving priorities and trade-offs
• Building a strong team across product, design, engineering, and other functional areas. Ability to lead large product scope end to end, independently, working with agile software development methodologies
• Ability to influence cross-functional collaborators at various levels, from executives to individual contributors
• Experience delivering complex releases on-time, working with multiple team members, and making appropriate trade-offs in situations that may be time-sensitive, ambiguous, and have competing priorities
• Working in a fast-paced, high growth environment that is focused on learning as quickly as possible.Enjoy and feel confident rolling your sleeves up to own everything from strategy to execution

Responsibilities

• Build a long-term vision and strategy to help entrepreneurs understand how their business is performing and use GoDaddy to grow their customer base and sales
• Lead a dedicated sprint team of full-stack engineers, designers, business analysts, and quality managers to enhance customer discoverability, activation, and engagement
• Leverage generative AI, data analytics, market data, product results, machine learning and customer feedback (internal and external) to identify and execute opportunities to create habit loops for customers
• Apply the scientific method to develop and test hypotheses, using quantitative and qualitative data to measure product outcomes

Preferred Qualifications

• Bachelor’s degree
• Experience in product activation and onboarding that includes content automation
• Experience in behavioral psychology, online commerce, social media, or online marketing
• Familiarity with JIRA, Tableau, Full Story, Amazon Quick Sight
• Familiarity with standard methodologies to uncover deep customer insights and problems
• Previous work with small businesses
• Passion for leveraging emerging technologies like generative and agentic AI to solve customer problems in new ways

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave