Senior Product Manager

Summary

Join Gusto's Benefits Product team as a Product Manager to significantly improve how small business employees access and engage with their benefits. You will own the end-to-end development of a strategy to address key customer challenges, driving adoption and enhancing the customer experience. This role requires close collaboration with engineering, design, data science, sales, and customer experience teams. The ideal candidate possesses 5+ years of hands-on product management experience (or 8+ years of relevant experience) and a proven track record of building successful consumer-facing products. A deep understanding of operationally complex spaces and regulated industries is essential. Gusto offers a competitive salary, benefits, and a mission-driven culture focused on supporting small and medium-sized businesses.

Requirements

• 5+ years of hands-on product management experience or 8+ years of relevant experience
• Proven track record of effective execution and building consumer-facing products that customers love
• Strong cross-functional collaboration with both technical and non-technical leaders and teams
• Ability to identify emerging opportunities and industry trends, build business cases, define product strategy, and create a supporting roadmap
• Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
• Experience working in operationally complex spaces and regulated industries

Responsibilities

• Deliver meaningful improvements to how small business employees access and engage with their benefits
• A key aspect of this will involve developing a thoughtful benefits enrollment experience that enables employees to make informed decisions about which benefits to enroll in, ultimately increasing benefit elections
• As the end-to-end owner, you will be responsible for developing a strategy to address key customer challenges in the benefits space, while driving adoption and enhancing the customer experience
• You'll work closely with multiple teams, including engineering, design, data science, sales, and customer experience, to craft and drive the roadmap

Benefits

• Health insurance
• 401(k)s
• Our cash compensation amount for this role is $153,000/yr to $191,000/yr in Denver & most major metro locations, and $186,000/yr to $230,000/yr for San Francisco, Seattle & New York
• Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)