Senior Product Manager

Summary

Join Housecall Pro as a Senior Product Manager I, focusing on tax filing and advisory products. Drive expansion and implement requirements for stratospheric growth. Collaborate with engineering, design, and other teams to define backlogs and frameworks. Guide the product team, balancing business and customer needs for world-class results. Make high-impact decisions influencing business direction and contribute to a better customer experience. Grow personally and professionally while helping others do the same.

Requirements

• 5+ years of experience in product management
• Bachelor's degree in a related field or equivalent work experience
• Proven track record of building and launching products from 0 to 1, driving them from ideation to delivery
• Experience with ‘growth stack’ tools (i.e., Amplitude, Segment, Braze, LaunchDarkly)
• Expertise in agile development, product strategy, product lifecycle management, and UX best practices
• Demonstrated ability to align teams around a strategic vision and execute effectively
• History of mentoring junior product managers or cross-functional teammates, fostering a collaborative and high-performing culture

Responsibilities

• Think. Define tax product vision and strategy, identifying opportunities that align with company objectives and customer needs
• Conduct market research, analyze competitive trends, and gather customer feedback to inform product direction
• Prioritize product features and initiatives based on impact and feasibility
• Develop and present product requirements and specifications to stakeholders
• Explore. Collaborate with cross-functional teams (e.g., Engineering, Design, Product Marketing, Strategy, and Operations) to develop and validate impactful solutions
• Guide and mentor Product Designers to ensure strong design execution and customer experience
• Develop user flows, wireframes, and product specifications that drive usability and engagement
• Partner with go-to-market teams to refine product positioning, pricing, and risk management strategies
• Conduct user testing to validate solutions and iterate based on feedback
• Plan. Lead sprint planning, backlog prioritization, and product roadmap development
• Define success metrics and ensure alignment with key stakeholders
• Communicate product updates and progress to leadership and cross-functional teams
• Build. Drive the execution of product development, working closely with Engineering to deliver high-quality features
• Ensure quality standards are met through product testing and validation
• Remove roadblocks and foster collaboration among teams to maintain development momentum
• Launch & Learn. Oversee product launches and coordinate with Marketing, Sales, and Customer Support for seamless execution
• Monitor product performance, adoption, and customer feedback post-launch
• Implement improvements and iterate quickly based on data-driven insights
• Mentor and support developing product team members as they grow in their roles, contributing to the growth of the product management team

Preferred Qualifications

• Familiarity with tax compliance, tax filing software, or financial technology is a plus but not required
• Experience in highly performing product organization
• Passionate about user experience and deep customer empathy
• Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends
• Excellent problem-solving, organizational and analytical skills

Benefits

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits