Senior Product Manager

Summary

Join Included Health's Client Growth team and lead strategic product initiatives. As a Senior Product Manager, you will define product vision, strategy, and roadmap for existing and new products. Collaborate with cross-functional teams (design, engineering, data science, etc.) to prioritize features and ship products throughout their lifecycle. You will leverage both quantitative and qualitative methods to understand user/client needs and partner with go-to-market teams to create solutions that improve healthcare access and reduce costs. This role requires strong communication skills, technical understanding, and a deep empathy for end-users. The ideal candidate has 5+ years of experience as a Product Manager, delivering high-impact products and working with engineering, design, and data science teams.

Requirements

• 5+ years of experience as a Product Manager, with experience delivering high-impact products throughout the lifecycle
• 5+ years experience working with engineering, design, and data science teams developing software products and technologies
• Experience drawing relevant insights from ambiguous data and experience defining and measuring product metrics
• You have deep empathy for end-users, and keep them and their needs at the center of the product
• You have a solid understanding of the technical foundations of internet and mobile products that enables you to communicate with and earn the trust of engineering partners
• You have a strong point of view about what makes products great, informed by research, product sense, and understanding of the business
• You have experience communicating complex technical concepts to a variety of audiences both internally and externally
• You excel with collaborative projects that involve all levels of an organization
• Prompt and regular attendance at assigned work location
• Capability to remain seated in a stationary position for prolonged periods
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
• No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required
• Capability to work with leadership, employees, and members in an appropriate manner

Responsibilities

• Define the product vision, strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features
• Work with design, engineering, data science, client success, general management, sales, and other partners to prioritize features and ship products across the full product lifecycle from idea, design, specification, metrics definition, development, launch and beyond
• Understand user/client needs using both quantitative and qualitative tactics
• Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and clients

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Up to $25,000 Fertility and Family Building Benefit
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations