Senior Product Manager

Summary

Join Instacart's Enterprise Platform team as a Senior Product Manager to build and enhance retailer and customer experiences. You will develop strategies and tools to drive growth and retention for online customers, manage complex integration systems, and lead cross-functional teams. This role requires strong leadership, data analysis skills, and the ability to develop a product vision across multiple time horizons. The position involves working with large retailers to improve their ecommerce businesses and requires experience in B2B software and customer discovery. Instacart offers a flexible work environment and competitive compensation and benefits.

Requirements

• 5+ years of product management or similar experience
• Experience as a B2B software PM, with 1+ years of direct involvement with sales (or in software sales) and customer discovery with senior executives
• Strong leadership skills — able to guide large, multidisciplinary teams toward shared outcomes across R&D (design, engineering, data), leadership, and GTM teams (sales, PMM, support)
• Able to develop a rational POV across a wide product surface amidst retailer, operational, and technology constraints
• Strong execution abilities — able to break down very complex problems across teams and rally them to a shared outcome with measurable results
• Proven product strategy ability: to identify whitespace opportunities through data, user research, and market trends
• To translate those into a compelling vision across multiple time horizons
• Make tradeoffs amidst ambiguity and competing priorities when executing against that vision
• Ability to assess B2B2C experiences using both intuition and data
• ��� Do we have a strong value proposition for both retailers and their end customers?
• ��� Should we rethink an experience from the ground up (e.g., with AI) or iterate incrementally?
• ��� Will retailers adopt what we build, and will it drive the customer behaviors we expect?

Responsibilities

• Develop strategies, retailer tooling, and end customer experiences that drive growth, profitability, and retention of online customers
• Manage complex systems of integrations that power a variety of retailer workflows
• Rally a large cross functional team around solving complex retailer problems
• Use data and market-driven insights to identify experiences and tools that help retailers grow and enable end customers to find value on retailer sites
• Maintain a long term vision and short term roadmap across a portfolio of bets
• Mentor junior team members in their pursuit to master the product craft

Preferred Qualifications

Prior experience in enterprise ecommerce, marketplace, or B2B2C product roles involving complex stakeholder management

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• The base pay range for a successful candidate is dependent on their permanent work location
• Offers may vary based on many factors, such as candidate experience and skills required for the role
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants