Senior Product Manager

Summary

Join Mitek, a global leader in digital identity solutions, as a Senior Product Manager to lead, define, and deliver innovative Check Fraud Detection solutions. You will own product planning and delivery throughout the product lifecycle, working closely with various teams. This role requires a strong understanding of the check fraud market and experience in product development. Mitek offers a virtual-first work environment with flexible options and a commitment to career growth. The ideal candidate will be a hands-on, technology-proficient leader with superior communication skills and experience managing complex product development cycles. Competitive compensation and benefits are offered, including health insurance, retirement plans, paid time off, and professional development opportunities.

Requirements

• At least 5 years' experience in banking, banking technology, or other high-volume transaction processing. Ideally, this would be focused on fraud, either investigations, prevention, or other relevant experiences
• Experience in end-to-end ownership of a product
• Bachelor’s degree or higher with a technical discipline, or equivalent experience
• Track record of Customer obsession and innovation
• Demonstrated domain expertise in the area of check operations and check fraud in the U.S. banking or banking software product industries
• Knowledge of banking regulations
• Check operations experience
• Demonstrated experience building software products in an Agile environment, working on complex workflows and integrations
• Experience with defining and managing customer-facing APIs and working on developing customer-facing user interfaces

Responsibilities

• Define product planning and work with internal project stakeholders from marketing, sales, operations, and executive management to translate business needs into a product to address the needs of the check fraud market
• Create deep and meaningful collaboration with marketing, external customers, sales, support and other stakeholders to drive product roadmaps
• Work with designers, developers (both locally and remotely), and subject matter experts to get project requirements well scoped, designed and built
• Work with engineering, researchers, and data science to analyze data in order to optimize the product in pursuit of an improved customer experience and other performance metrics
• Work with other PMs on inter-connected products and technologies
• Utilize Mitek standard PM and agile processes, workflows, tools and systems
• Monitor and understand the key metrics, with an eye toward continuously improving them through ongoing product innovation
• Establish product delivery timelines in close collaboration with the engineering team
• Responsible for keeping on top of competitive landscapes and strategies
• Collaborate with product marketing to understand customer needs and create external market collateral

Preferred Qualifications

Understanding of computer vision, AI, and machine learning

Benefits

• Universal, supplemental, and private healthcare plan choices based on country specifics
• Retirement/pension plan contributions, MTK stock plan participation
• Life event & disability coverage
• Generous annual leave, company holidays, volunteer time off
• E-learning license, tuition reimbursement, hackathons
• Home office setup allowance
• Pet insurance, identity theft protection, legal assistance