Olo is hiring a
Senior Product Manager, Remote - United States

Summary

The job is for a Senior Product Manager at Olo, a leading SaaS platform in the restaurant industry. The role involves developing and executing the roadmap for their Rails product, establishing and maintaining a deep understanding of customers, and ensuring continuous delivery of value to customers while expanding Olo's position as the best-in-breed provider.

Requirements

• You have a minimum of 5 years experience in Product Management at a software company
• Bachelor’s Degree or higher from an accredited institution anywhere in the world

Responsibilities

• Establish and maintain a deep understanding of your product, customers, user personas, and their respective pain points to drive product development
• Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives and economic viability
• Build and maintain an outcome-focused product roadmap leveraging customer insights, data analysis, business objectives, stakeholder input, and market research
• Proactively seek opportunities to improve business processes, product development methodologies, and team workflows
• Lead the discovery and implementation of innovative solutions to customer challenges through ideation, prototype development, testing (user and A/B), and analysis
• Frequently leverage data analytics and insights to inform decision-making and drive product improvements and optimizations
• Collaborate with Design and Engineering to translate requirements into functional specifications, ensuring a balance between technical and customer-centric priorities
• Develop and foster direct, ongoing relationships with customers to gain unencumbered access to insights and drive solution adoption
• Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases for executive alignment
• Manage, mentor, and support the career growth of a Product Manager or Associate Product Manager as needed
• Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement

Preferred Qualifications

Ideal candidates have experience scaling an API-first partner ecosystem product

Benefits

• 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure
• Health, dental, and vision coverage for yourself and your family
• 401k match
• Remote-office stipend
• Company equity
• Generous parental leave plan
• Volunteer time off
• Gift matching policy