Senior Product Manager

Summary

Join OpenTable's Enterprise Systems Team as a Senior Product Manager and contribute to building and delivering projects that enhance business efficiency and automate global team processes. Collaborate with finance, analytics, product, and engineering teams to create impactful business-facing products and system improvements. This remote role (initially, transitioning to a hybrid model) requires flexible work hours to coordinate with global teams. You will gather requirements, define product features, act as a scrum master, provide team mentorship, drive cross-functional conversations, and evaluate new third-party tools. The ideal candidate possesses strong technical skills, experience with financial systems, and excellent communication abilities. OpenTable offers a competitive salary and benefits package.

Requirements

• A Bachelor’s Degree or equivalent experience, preferably with an engineering/technical background
• 6+ years building and delivering FinTech products
• Technical skills with prior hands-on experience with financial systems such as ERP, AP Automation, AR Receivables, Travel and Expense, Enterprise O2C, R2R, P2P integration platforms
• Comfortability troubleshooting issues and providing technical guidance to system administrators and analysts
• Analyzed highly complex systems and workflows and communicate technical concepts to non-technical audiences concisely and effectively
• Supported monthly financial close and have expertise in product delivery in order to cash, procure to pay, and record to report domain
• Critical thinking and strong analytical skills, with great attention to detail and commitment to data accuracy, adherence to data governance and control requirements
• Strong verbal and written communication skills and ability to partner effectively with cross-functional teams
• Eagerness to constantly learn and grow in the role while adapting to whatever new systems are needed in the future

Responsibilities

• Collaborate cross-company to gather requirements, understand partner needs, define product features, write detailed product requirements, and lead multiple projects
• Act as scrum master, maintain JIRA, handle trade-offs between technical debt and new features, leading cross-product improvements and initiatives
• Provide team mentorship and support in resolving operational incidents promptly
• Drive conversations cross-functionally across multiple platforms (O2C, R2R, P2P enterprise system, NetSuite, Salesforce, SoftCo, Expensify, etc.)
• Drive evaluation of new 3rd party tools with vendors, business partners, and engineering
• Deliver comprehensive vendor analysis to leadership
• Act as scrum master, maintain JIRA, handle trade-offs between technical debt and new features while developing product roadmaps, and provide status updates to the leadership team(s)

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave benefits
• Annual bonus
• Equity grant