Senior Product Manager

Summary

Join Pathward's Product Management team as a Product Manager specializing in money movement solutions. You will support existing and new products launched on Pathward's payment hub, requiring expertise in payment rails (ACH, RTP/FedNow, FedWire, etc.), governing bodies, and industry players. This role demands a blend of business and technical skills, strategic vision, and ownership of products from ideation to post-launch. You will create and manage product strategies, roadmaps, and specifications, collaborate with cross-functional teams, and lead product discovery for new offerings. The position involves defining success metrics, analyzing user impact, and delivering customer value iteratively. Pathward offers a competitive salary, performance-based incentives, and a comprehensive benefits package.

Requirements

• Typically, 8+ years’ experience with bachelor’s or equivalent
• 8+ years in product management roles designing and delivering world class payment solutions that have delighted customers and driven business growth
• Proven track record of setting product strategy for a large portfolio and translating it into a product roadmap with excellent end to end execution
• Must understand Payment Industry ecosystem, gateway services and security services
• Hands-on experience using data to build an insightful product story and make decisions with little guidance
• Strong written and verbal communication skills with a talent for precise articulations of customer problems
• Ability to influence across all levels and foster alignment and lead cross-functional teams
• Ability to define and translate a vision into detailed and actionable plans
• A proven history of owning a product and driving growth by leveraging data to inform decisions
• Ability to communicate clearly to both technical and non-technical audiences
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization
• Skilled at conflict resolution and problem-solving to achieve win-win outcomes
• Demonstrated ability to interact with and influence senior management to drive business value

Responsibilities

• Create and manage money movement product strategies, roadmaps, and product specifications
• Develop go-to market strategy for new and expanded product offerings (such as RTP/FedNow)
• Collaborate with business leads, partner operations, customer success, architecture and engineering as product inputs to assess cross-partner value, scope of effort, usability, and priority of product features
• Be a thought leader in the company to influence business strategy and roadmap for all new products and enhancements
• Be an expert on trends in everything about payments – emerging payment options, key competitors, payments industry news, processing rules, regulatory changes, etc
• Lead product discovery on new product offerings, working with the strategy team, business partners, and others to identify potential new products and validate the opportunity before we begin effort in earnest
• Define metrics for success and analyze the user impact of product features through analytics
• Deliver customer value iteratively, managing products through various launch phases and follow-up on releases
• Prepare and oversee leadership communication on product/domain progress (presentations, decks, etc.)
• Collaborate with product marketing, sales, partners, support etc. to develop product collateral such as product descriptions, presentations and training for a strong go-to-market and customer support plan
• Detail oriented, problem solving, and communication skills with both internal and external partners

Benefits

• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off
• Annual performance-based incentive opportunity