Senior Product Manager

Summary

Join Seven Starling, a leading virtual provider of women's behavioral health services, as their first full-time Product Manager. This high-impact role reports directly to the Co-Founder and COO and involves shaping the product function's foundation. You will partner with the engineering team and cross-functional roles to design and scale systems powering their care model. The ideal candidate possesses 5+ years of product management experience, thrives in fast-paced environments, and is mission-driven. You will be responsible for the end-to-end product development process, user research, and building scalable solutions. A strong commitment to Seven Starling's mission of expanding access to high-quality maternal mental healthcare is essential.

Requirements

• You are a senior-level individual contributor (IC) with 5–8+ years of experience in product management, ideally with a significant portion of that time in digital health
• You have a track record of owning complex, cross-functional products from problem definition to launch
• You’re comfortable with ambiguous, early-stage environments, and excited to be the first PM laying down product strategy, process, and tools
• You’re both empathetic and systems-oriented — equally energized by speaking with users and by designing scalable, backend workflows
• You’re fluent in low-code automation tools and are adept at setting up complex logic in marketing automation software, survey and form tools, and beyond
• You are a strong communicator, writer, and collaborator who brings clarity and structure to fuzzy challenges. You love working cross-functionally with passionate team members of different backgrounds
• You’re passionate about healthcare, mental health, and/or women’s health, and motivated by impact
• 5+ years of product management experience, including at least 2+ years owning core product areas end-to-end
• Experience building or scaling tech-enabled services in a fast paced startup environment (strong preference for digital health experience)
• Deep empathy for patients, clinicians, and care teams — and a commitment to building with care

Responsibilities

• Own our end-to-end product development process, from user research and scoping to execution, QA, and post-launch iteration
• Conduct deep user research with patients, clinicians, and referring providers to understand their pain points and needs
• Write clear, actionable PRDs to define product specs and workflows that meet the needs of cross-functional stakeholders and set clear objectives for the engineering team to execute on
• Lead product documentation after the completion of a project, translating engineering logic into clear rule sets and process for the day to day owners of the product being developed
• Design and maintain low/no code systems and automations that support patient journeys and operational workflows as it relates to topics like scheduling, intake, screening, care coordination, and more
• Define and monitor success metrics for core tools and services that we build internally
• Expand foundational product infrastructure, including roadmap planning, prioritization frameworks, and stakeholder alignment
• Partner closely with founders, engineering, operations, referring providers and clinical leads to ensure seamless execution and adoption of new products and tools

Preferred Qualifications

Experience in digital health and early stage startup environments

Benefits

• Competitive paid time off
• Competitive parental leave policy
• One-time stipend to enhance your work from home experience
• Medical, dental, and vision insurance
• 401K
• Bereavement leave, including for miscarriage and pregnancy loss
• Annual stipend for your choice of wellness benefits
• Annual professional development stipend
• Virtual team events