Senior Product Manager

Summary

Join Smartcat, a rapidly growing Series C company, as a Product Lead for the AI Customer Lifecycle. Your goal will be to reduce time to activation for individual use cases, shortening the sales cycle and increasing retention. You will define a product roadmap, track KPIs, develop new features, conduct customer interviews, and align on product strategy. This role requires outstanding achievement as a product manager for B2B SaaS platforms, at least 5 years of experience, and exceptional communication skills. Smartcat offers a fully remote work environment and the opportunity to innovate within a $100 billion industry.

Requirements

• Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth
• At least 5 years of experience working as a product manager
• Exceptional, native-level English, both written and spoken
• Exceptional communication skills to interact with colleagues, customers, and partners
• Growth-oriented mindset
• Integrity, full commitment, and a strong sense of ownership
• Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through
• Openness to feedback and alternative opinions and ideas
• Comfortable working with remote teams across time zones
• Easy-going personality, high tolerance to cultural differences

Responsibilities

• Define a product roadmap for the next quarter for the technical areas of the product
• Familiarize yourself with different use cases, acquisition funnels, and understand the problems that matter the most
• Own dashboards to track KPIs and monitor other data sources and feedback channels
• Own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams
• Align on the product strategy with the Director of Product
• Establish a reliable product discovery & execution process

Preferred Qualifications

• Experience working on customer-facing user interfaces (either in B2B or B2C products)
• Knowledge of modern developments in ML/AI, customer behavior analysis, and overall technical background
• Knowledge of a localization industry

Benefits

Fully remote team