Senior Product Manager

Summary

Join Twingate, a modern remote access solution company backed by leading investors, as a Senior Product Manager. You will shape the product direction, translating customer and market needs into new features and solutions. This role requires deep customer understanding, collaboration with various teams (engineering, design, marketing), and representing Twingate externally. You will be crucial to the company's success by ensuring customers can effectively use the product. The position demands strong product management experience, technical understanding, and excellent communication skills. Twingate offers a virtual-first work model, comprehensive benefits including 100% employee-covered medical, dental, and vision insurance, flexible PTO, paid parental leave, retirement plans, and wellness programs.

Requirements

• Ability to understand both high level and low level technical applications
• Technical enough to understand the product space and have informed perspectives on technical decisions
• Solid product management experience and product process, with emphasis on ownership and autonomy
• Customer centricity and strong customer empathy
• Experience working across engineering, product, design, and go-to-market teams
• Strong communication skills and structured, logical thinking
• Ability to work as a generalist (e.g. across platforms, frontend and backend) and ramp up quickly on new areas
• 5-7 years of experience

Responsibilities

• Understand the customer and problem space deeply
• Work with the PM team to plan product roadmap and vision
• Work across engineering, product, and design to execute on specific feature implementation and development; align teams, represent the product and business needs, and assist with technical and design decisions where applicable
• Work with marketing and go-to-market teams to understand feature requests and manage launches
• Represent Twingate when speaking to customers, at external events, etc

Preferred Qualifications

• Security and networking experience a plus (e.g. CASB / DLP, DNS, zero trust security, MDM / EDR)
• Experience with B2B software and systems (e.g. IT and access management, Terraform / Docker, MDM / EDR)
• Experience working directly with customers and go-to-market teams (e.g. mid-size and enterprise customers, support, sales engineering)

Benefits

• Virtual-first working model coupled with in-person events
• Benefits - Medical (PPO, HMO, HDHP), dental and vision insurance – employees covered 100%
• Basic Life, AD&D and disability insurance
• Flexible Spending Accounts
• Healthcare, Dependent Care and Commuter Health Savings Account
• Flexible Paid Time Off
• Paid Holidays (14 days), Sick Leave (10 days), Paid Parental Leave (6 weeks), Maternity Leave (12 weeks FMLA)
• Retirement - Traditional 401k, Roth 401k
• Equity Benefits
• Wellness - family and parenting support, remote physical therapy, mental health support, and more