Senior Product Manager

Summary

Join Upwork, the world’s largest work marketplace, as a Senior Product Manager to lead AI Workflows and Project Assistant efforts. You will define the strategy and drive execution for intelligent, in-platform tools that help freelancers and clients work better together. This highly cross-functional role requires collaboration with engineering, design, research, and data teams to deliver intuitive AI features. You will manage product development, ensuring alignment with goals and timelines, and measure feature success through experiments and key metrics. Upwork offers a remote-first work environment with benefits including comprehensive medical coverage, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. The annual base salary range is $151,500–$215,500 USD, plus eligibility for bonuses and equity.

Requirements

• 3–5 years of product management experience in a fast-paced tech, SaaS, or platform environment
• Hands-on experience building or integrating AI or workflow automation into live products
• Comfort driving execution and coordination using Jira, QA processes, and agile practices
• Strong communication and collaboration skills across cross-functional teams
• A resourceful, builder’s mindset with a passion for creating user-first experiences from 0→1 and beyond

Responsibilities

• Define and own the roadmap for AI-powered workflows and project assistant capabilities with measurable business outcomes
• Collaborate with engineering, design, research, and analytics teams to ship impactful features at a fast pace
• Translate ambiguous opportunities into well-scoped product initiatives with clear priorities and milestones
• Leverage customer insights, user behavior data, and market dynamics to shape high-quality solutions
• Manage product development in Jira and Confluence, ensuring execution aligns with goals and timelines
• Partner with platform and AI/ML teams to ensure scalable, responsible AI integration into the product
• Measure feature success through experiments and key metrics, and iterate quickly based on findings

Benefits

• Comprehensive medical coverage for you and your family
• Unlimited PTO
• A 401(k) plan with matching
• 12 weeks of paid parental leave
• An Employee Stock Purchase Plan