Senior Product Manager, Channel Partnerships

Summary

Join Jobber as a Senior Product Manager - Channels and contribute to the growth of our channel partner ecosystem. You will define product roadmaps and strategies for products supporting diverse channel partners, collaborating with internal and external teams. This role requires a deep understanding of home service businesses and experience in product management, particularly with partners or scalable solutions. You will prioritize opportunities, balance short-term and long-term goals, and monitor key product metrics. Jobber offers a comprehensive compensation package, including extended health benefits, retirement savings plan matching, stock options, and a dedicated talent development function. We provide a supportive and inclusive work environment with opportunities for remote work within Canada.

Requirements

• 5+ years experience as a Product Manager, preferably working with partners or building solutions that scale beyond SMBs
• Owned a complete product or large parts of an offering and are comfortable engaging cross-functional teams
• Demonstrated ability to influence company-level strategy and work with business leaders to execute on the transformation
• Synthesized problems from a complex set of user groups into a cohesive product strategy and direction

Responsibilities

• Build a deep understanding of our customers: partner groups consisting of home service businesses (such as plumbing companies, landscapers, electricians, housekeeping etc.) spread across industries, locations and sizes
• Drive complex, business-critical channel product initiatives. Define a vision, strategy, and roadmap that enables a diverse portfolio of channel partners
• Prioritize opportunities into a cohesive product roadmap that ties customer and partner needs with Jobber’s business goals and competitive landscape
• Synthesize learnings across channel categories into common denominator product investments
• Balance short-term wins with long-term strategic bets that span across channel categories
• Partner closely with other departments across the company (e.g. Partnerships, Sales, Success, Product Marketing, and more) to launch and scale new ideas
• Define and monitor key product metrics across discovery, adoption, revenue, churn and engagement to track the success of your bets, stepping in when things are not tracking with business goals
• Engage and cultivate relationships with product partners to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams

Preferred Qualifications

• Scrappy and comfortable flexing into different roles to support your team
• An excellent communicator and conveys complex ideas succinctly and clearly
• Naturally collaborative and empathetic. You're comfortable working with a diverse group of stakeholders across the organization and making sure every voice is heard
• Passionate about building across groups and in complex areas
• Curious and inquisitive. You ask “why?” a lot

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
• To work with a group of people who are humble, supportive, and give a sh*t about our customers
• Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada