Senior Product Manager - Interfaces

Summary

Join Mark43 as a Senior Product Manager to lead the development of third-party interface and partner ecosystem products. You will define and deliver innovative solutions for public safety agencies, driving ideas from inception to launch. This role requires collaboration with cross-functional teams, leveraging research and insights to create intuitive solutions. You will conduct market research, gather requirements, and work with engineering and design teams. Strong communication and storytelling skills are essential to generate enthusiasm for the products. The position offers a competitive salary, bonus opportunities, stock options, and a full benefits package.

Requirements

• 7 – 10 years of experience as a Product Manager or product leader, preferably with a background in enterprise SaaS
• Proven track record of developing solutions that seamlessly integrate with third-party systems
• Strong business, design, and technical acumen
• Exceptional written and verbal communication skills

Responsibilities

• Conducted comprehensive market research to inform and define the product strategy and roadmap, ensuring alignment with customer needs and market trends
• Facilitated cross functional alignment across engineering, design, marketing, sales, and service on product strategy and roadmap
• Gathered requirements, established success metrics, and worked with engineering, design teams, and other relevant stakeholders to define and build key features
• Clearly communicated problem statements, led ideation sessions, and monitored metrics to make data-driven decisions
• Contributed to and revised the product backlog based on stakeholder and market insights, ensuring solutions met expectations
• Worked with product marketing to create GTM enablement content, including product catalogs, FAQs, sales guidance, pricing, positioning, and other marketing campaign materials
• Collaborated with sales and service teams on ongoing deals by understanding customer needs, guiding them on product capabilities and limitations, identifying product gaps, and incorporating them into the roadmap

Preferred Qualifications

• Experience building third-party integrator ecosystem products
• Humble, open, and curious. You value ideas and opinions, no matter who they come from, and you’re excited about listening and learning being a big part of your job. You are easily able to empathize with users who are different from you
• Attentive, active listeners. You’re interested in what others have to say and illustrate your interest with your actions
• Enthusiastic collaborators. You understand that the best outcomes are achieved through shared ownership and seek to spread knowledge and expand participation rather than restrict it
• Comfortable with uncertainty. You know that sometimes problems and situations can’t be simplified or fully understood and are at ease working within this type of haziness, especially when working towards a deadline
• Passionate about personal growth. You view mistakes as opportunities for learning, and want to grow as a colleague and person. You take ownership over your own work and commit to every part of a task, from the big picture to small details

Benefits

• Health insurance
• Paid time off
• 401k
• Bonus opportunity
• Company stock options