Senior Product Manager - Platform UX

Summary

Join HashiCorp's growing team as a Product Manager focused on enhancing the user experience of the HashiCorp Cloud Platform (HCP). This crucial role involves collaborating with secure and infrastructure development teams to create engaging and accessible user journeys for developers. You will own the product strategy and roadmap, conduct user research, craft product stories, prioritize the roadmap, and develop user journeys. Collaboration with design, engineering, and other PMs is essential, as is communicating product status to various stakeholders. This position requires significant product management experience, particularly with developer products, and a strong understanding of UX principles. The role offers the opportunity to solve complex problems and contribute to a dynamic team.

Requirements

• 8+ years of product management experience, including with developer products
• Demonstrated success delivering delightful products cross-functionally and/or design systems across multiple product lines
• Tech Conversance—Comfort quickly building an understanding of technical products and engaging in conversations with subject matter experts about them
• User Empathy—Curiosity about what motivates our customers, why they choose our products, how they adopt and use our products, and their pain points
• Drive to Simplify—Shape common, simple, coherent solutions from complex, possibly divergent inputs
• Passion for Design—familiar with UX heuristics, accessibility compliance, design systems, and design tooling
• Analytical with the ability to prioritize and make tradeoffs based on quantitative and qualitative data
• Adaptability—Ability to thrive in a dynamic environment

Responsibilities

• Own the strategy and roadmap for cross-product experiences that drive business impact, including HashiCorp’s Helios Design System (HDS)
• Conduct generative and evaluative user research in collaboration with the design team to understand the right underlying problem to focus on, the right solution to the problem, and the right embodiment of the solution
• Craft the product story by grasping the landscape, user needs, and HashiCorp principles
• Prioritize the offering roadmap by taking feedback from customers, field teams, and ecosystem partners
• Develop JTBD and Critical User Journeys in collaboration with Design for the targeted Persona as part of the discovery process
• Write detailed problem requirement documents that articulate the right problem to solve, setting the context for the product delivery
• Collaborate with Design, Engineering, and peer PM partners across HCP product teams on product delivery
• Communicate product status to all partners: keep support, sales and marketing updated on feature releases and keep engineering informed on feature requests
• Enable go-to-market by educating on the product story and contributing to internal and customer-facing collateral

Preferred Qualifications

• Deep knowledge of the enterprise cloud platform infrastructure space and market needs
• Humility
• Pragmatism
• Explain complex ideas simply
• Written, verbal, and visual communication skills
• Reflective
• Responsible and takes ownership over work

Benefits

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