Senior Product Manager, Reporting and Insights

Summary

Join Khan Academy as a Senior Product Manager to develop engaging and effective K-14 learning solutions for schools and districts. This role focuses on managing product capabilities that scale Khan Academy for Districts, addressing the needs of district administrators in effectively administering the product for their classrooms. You will establish the vision and strategy for reporting and insights across all products for various user personas, including district admins, teachers, learners, and parents. This position involves product execution, cross-functional collaboration, and ownership of outcomes related to reporting and insights impacting user experiences. You will use qualitative and quantitative feedback to develop key user insights and drive product improvements, acting as the voice of district admins. This role requires a deep passion for educational technology, experience in product management, particularly in K-12 edtech, and a proven track record of managing and shipping successful software products. You will also need experience designing and building platforms with reporting and insights capabilities, strong communication skills, and a deep empathy for teachers and administrators.

Requirements

• Deep passion for what makes a great educational technology as well as a desire to help Khan Academy bring a free, world-class education to anyone, anywhere
• 3+ years experience in product management (especially K-12 edtech)
• Proven history of managing and shipping successful software products with cross-functional teams, at scale, including outside U.S. to rest of world
• Experience designing & building a platform with reporting and insights capabilities
• Excellent communication skills, including the ability to clearly articulate a vision and strategy
• Experience working closely with engineers and designers on technical, architectural problems
• Strong data, metrics, and analysis skills
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Deep empathy for teachers and administrators around the world and a curiosity about what makes a great classroom experience
• You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things, experiment, and share what you learn with the world

Responsibilities

• Establish the vision and strategy for reporting and insights across all products for all user personas (district admins, teachers, learners, parents)
• Product execution (including requirements elaboration, communication, alignment, research, roadmap ownership, managing trade-offs) that enables the Districts Platform team to have rapid iterations of build-measure-learn while ensuring stability of the enterprise product
• Collaborating cross-functionally on delivery to create the desired user experience specifically for
• Providing useful, understandable, and accessible metrics that enable admins/teachers/parents/learners to assess learner’s/teacher’s activation, activity, achievement, and growth
• Providing actionable insights and recommendations in user experiences (e.g. recommendation for teachers, parents, learners, etc)
• Work in collaboration with other PMs to ensure that the reporting and insights are consistent and promote the desired classroom and learner engagement
• Ownership of outcomes related to reporting and insights impacting user experiences
• Use both qualitative and quantitative feedback to develop key user insights and drive product improvements by being the voice of district admins

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life