Trilogy Federal is hiring a
Senior Program Analyst

Summary

Join Trilogy Federal in supporting a large program office within the Veterans Health Administration as a Senior Program Analyst. The ideal candidate will have outstanding verbal and written skills, interest in management consulting, and a desire to learn.

Requirements

• Bachelor’s degree required
• Minimum 8 years of related experience
• Agility and ability to change course based on shifting plans, priorities, and timelines
• Experience making live edits to documents and other artifacts while screensharing
• Strong analytical, problem-solving, facilitation, and communication skills, including written, verbal, and interpersonal
• Excellent organizational skills and strong attention to detail
• Ability to prioritize and manage multiple tasks concurrently
• Ability to thrive in a dynamic environment focused on learning, opportunities for impact, and collaboration with colleagues
• Proficient in the following MS Office Applications: Word, Excel, PowerPoint
• Availability to work from the Trilogy office in Arlington, VA 1-2 times per month
• The ability to obtain a Public Trust clearance

Responsibilities

• Review highly complex communications/media (e.g., telephone, letter, etc.) to determine the proper disposition of inquiries
• Review, evaluate, and conduct analyses of issues related to program segment healthcare administrative functions, medical claims payments, complaints, inquiries, and other items provided
• Conduct reviews using automated systems (e.g., internal VA systems, third-party administrator portals) of medical claims files/payments, inquiries from contractors, Veterans, private-sector healthcare providers, and Agency medical center and field staff and provide responses
• Support meetings for assigned projects including drafting agendas, documenting meeting minutes, capturing action items, and creating slide decks
• Assist in creating and presenting executive-level briefings and presentations on project status, risks, issues, and strategies
• Support client in developing and maintaining project management artifacts to include, but not limited to: Process Flows, Action Item Logs, Risk Registers, Test Plans, Standard Operating Procedures (SOPs), and Executive Summaries
• Capture spoken information in real-time in documents and spreadsheets (e.g., live edits to documents, capture of questions and answers during presentations, etc.)
• Ad hoc and other strategic support tasks, as assigned by client and project manager

Preferred Qualifications

• PMP certified
• VA or Federal experience
• Prior experience working in a healthcare organization (e.g., hospital, health system, health insurance company, military health etc.)

Benefits

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions 100% vested from day 1
• Paid time off and 11 paid holidays
• No cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement