Senior Program Manager

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Gympass

πŸ“Remote - Portugal

Summary

Join Wellhub, a corporate wellness platform, as a Senior Program Manager for the GPS team in Portugal. Lead and manage deliveries for Payments teams, collaborating with Tech Leads to define requirements and establish processes. Own the product roadmap for Payments, meticulously tracking results and reporting progress to stakeholders. Collaborate closely with Finance and Growth teams, leveraging strategic vision and cross-functional relationships to drive successful outcomes. Design impactful product features, contribute to growth objectives, build and manage product roadmaps, work with data and engineering teams, help discuss OKRs and KPIs, manage backlogs, and lead meetings with various teams. Live the mission by inspiring and empowering others, prioritizing wellbeing, and creating a supportive environment.

Requirements

  • Expertise in leading impactful product development with a proven track record of it
  • Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes
  • Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions
  • Collaborative and approachable, being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams
  • Knowledge of Agile methodologies, with experience leading teams in fast-paced, iterative development environments
  • Fluent in English, with excellent communication skills both written and verbal
  • Prior experience working in close collaboration with cross-functional teams
  • Advanced/fluent level of English
  • Knowledge of agile methodologies

Responsibilities

  • Design solid product features and experiences that positively impact millions of users, corporate clients, and partners globally, balancing security with seamless customer experiences
  • Contribute to the growth objective by improving conversion and reducing churn due to payment failure
  • Build, communicate, and review your product strategy with internal stakeholders to get the buy-in
  • Drive product planning, build and manage a well-thought-out roadmap of your product
  • Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data that supports good product decisions
  • Help the discussion of OKRs, goals, metrics, KPIs, and track their progress
  • Manage our backlog and lead meetings with engineers, data scientists, designers, and stakeholders
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Benefits

  • We're a wellness company that is committed to the health and well-being of our employees
  • Our benefits include
  • WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access digital fitness programs and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
  • FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios
  • FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
  • FLEXIBLE SCHEDULE: We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
  • PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
  • PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave
  • CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
  • CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page !
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