Senior Program Manager

Summary

Join Juniper Square and define, plan, and execute strategic programs within Fund Administration. You will operate autonomously, managing complex programs end-to-end, collaborating with stakeholders across various teams. Responsibilities include building cross-functional relationships, communicating effectively, developing detailed program plans, driving accountability, and analyzing existing processes to identify inefficiencies. You will also lead system implementations, mitigate program risks, and develop change management strategies. This role requires 7-10+ years of progressive experience in program management, with at least 5 years in fund administration. A Bachelor's degree in a related field is required, and a Master's degree or PMP certification is preferred.

Requirements

• 7-10+ years of progressive experience in program management, with at least 5 years specifically within the fund administration industry (e.g., hedge funds, private equity funds, mutual funds, alternative investments)
• Demonstrated experience leading large-scale, complex programs with significant business impact
• Bachelor's degree in Business Administration, Finance, Economics, or a related field
• Proven track record of successfully implementing new technologies and driving operational efficiencies in a financial services context
• Deep understanding of fund administration lifecycles, processes, and regulatory requirements (e.g., NAV calculation, investor relations, transfer agency, compliance, reporting)
• Proficiency in project management methodologies (e.g., Agile, Waterfall)
• Exposure to the software development life cycle (SDLC) and comfort working across both technical and operational teams
• Strong analytical and problem-solving skills
• Strategic thinker who connects the dots, anticipates needs, and reads the room to influence without authority and prioritize effectively
• Experience with project management software (e.g., Jira, Asana, Microsoft Project)
• Exceptional leadership and team-building skills, with the ability to influence and motivate cross-functional teams
• Superior written and verbal communication skills, capable of articulating complex information clearly and concisely to diverse audiences, including senior executives
• Strong presentation and facilitation skills
• Highly organized with meticulous attention to detail
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously
• Proactive, self-starter with a strong sense of ownership and accountability

Responsibilities

• Define, plan, and execute strategic programs within Fund Administration, including system implementations, process re-engineering, regulatory initiatives, and product enhancements
• Operate autonomously, managing complex programs end-to-end without relying on a dedicated team to execute deliverables
• Collaborate closely with stakeholders across operations, technology, product, legal, compliance, and client-facing teams to gather requirements, define scope, and align on goals. Effectively manage expectations and maintain strong communication with senior leadership
• Build strong cross-functional relationships by understanding organizational structure, key stakeholders, and broader business objectives
• Communicate clearly and concisely, simplifying complex topics and tailoring messaging for diverse audiences, including executive leadership
• Develop detailed program plans covering timelines, resource allocation, risk mitigation, and budgets
• Drive accountability, track progress, resolve roadblocks, and ensure delivery on time and within scope
• Act as a connector and integrator across teams—identify dependencies early, anticipate risks, and keep teams aligned toward shared outcomes
• Demonstrate a strong bias for action—take initiative, address needs proactively, and bring forward improvements that drive better collaboration and execution
• Analyze existing fund administration processes to identify inefficiencies, implement improvements, and champion best practices and continuous improvement
• Lead implementation and integration of fund administration systems in partnership with IT and external vendors, ensuring seamless rollouts and user adoption
• Identify and mitigate program risks, ensuring alignment with relevant regulatory requirements and internal policies
• Develop and lead change management strategies to support adoption of new systems, processes, or structures with minimal disruption
• Provide regular updates on program status, risks, and key milestones to stakeholders, including executive leadership

Preferred Qualifications

• Master's degree or PMP certification
• Familiarity with fund administration platforms (e.g., Investran, Yardi)

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend