Senior Program Manager, Technical Education

Summary

Join Airbnb's Technical Learning & Development team as a Senior Program Manager, Technical Education and play a key role in executing various technical learning programs, including Tech Bootcamp, Manager Bootcamp, hackathons, and other engineering and data education programming. You will collaborate with team members to develop program strategy, build a community across the technical organization, design and create content for learning events, coordinate logistics, measure program effectiveness, and build trusted relationships with senior business leaders. This role requires 6+ years of experience in technical L&D or HR program/project management, experience executing onboarding programs or bootcamps in a technology setting, and a demonstrated ability to manage multiple programs and initiatives simultaneously. The ideal candidate will possess excellent communication skills, knowledge of learning science and learning experience design, and a data-driven approach to evaluating and measuring learning experiences.

Requirements

• 6+ years of experience guiding strategy and execution in a technical L&D or HR program/project management role
• Experience executing onboarding programs or bootcamps in a technology setting
• Experience curating technical content
• Success building and implementing programs and processes, and operational plans
• Demonstrated ability to manage several programs and initiatives at once, executing against a broad roadmap
• Excellent communication skills, with experience marketing and branding learning initiatives
• Demonstrated ability to build trusted relationships across a diverse range of stakeholders and cross-functional partners
• Knowledge of learning science and learning experience design
• Data-driven approach to evaluating and measuring learning experiences
• Excellent interpersonal skills, including written and verbal communication skills
• Excellent presentation skills, with an ability to adapt content and conversations to meet the target audience
• Proficiency using presentation technologies, google apps and spreadsheets
• Consultative and collaborative skills, comfort partnering with stakeholders, SMEs, senior leaders and external partners
• Strong understanding of Technology and Engineering organizations and how they operate

Responsibilities

• Collaborate on and develop program strategy for various technical programs, including Tech Bootcamp, Manager Bootcamp, learning programs, and other initiatives as needed with other Technical Learning & Development team members
• Develop program strategy for various in-person and virtual technical learning events/forums, collaborating with other Technical Learning & Development team members
• Build a community and foster connection across the technical organization through development of in-person and virtual technical learning events/forums, executive stakeholder management, and through recruiting, training, and supporting internal, professional contributors and SMEs
• Design, create content, and project manage in-person and virtual technical learning events/forums for the Technology organization focusing on unique needs and business objectives
• Coordinate in-person and virtual logistics for learning and events, coordinating course enrollment and materials
• Measure, track and analyze the effectiveness of initiatives and programming using data to drive decisions
• Build trusted relationships with senior business leaders across multiple groups and geographies
• Partner with stakeholders, SMEs, senior leaders and external speakers, vendors and consultants
• Contribute to operational excellence by optimizing, identifying and recommending methods to streamline processes, tools, templates and scale communication channels
• Develop project plans and communication plans
• Create training materials, slide decks, job aids, and other assets

Benefits

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits