Technical Program Manager (Data & AI)

Summary

Join Aledade as an AI Technical Program Manager and partner with Analytics, Product, and Engineering teams to ensure the predictable delivery of rapidly growing AI initiatives. Lead programs by driving the creation, tracking, and communication of quarterly plans, managing program operations and complex projects, implementing governance structures, and contributing to organization-wide initiatives. Collaborate with stakeholders to align goals with business strategy, develop and implement plans, manage project plans and communication, facilitate cross-functional team collaboration, and identify and manage risks. Evaluate progress against KPIs and SLAs, analyze data to enhance program effectiveness, and translate technical concepts to non-technical stakeholders. This role reports to the Senior Director of Technical Program Management and is instrumental in accelerating AI strategy and execution.

Requirements

• 5+ years progressive experience in operations, project or program management
• Bachelor’s degree or equivalent work experience

Responsibilities

• Drive creation, tracking, and communication of strategic and achievable quarterly plans with all involved delivery teams
• Manage program operations and lead complex, multi-stakeholder project management
• Implement governance structures to manage risks and drive decision-making
• Contribute to organization-wide initiatives to lessen operational burden of our teams
• Collaborate with key stakeholders to align clear goals with overall business strategy, product strategy, and organizational goals
• Develop and implement plans that prioritize and organize initiatives based on business priorities, available resources, and dependencies
• Manage project plans, deliverables, and communication across multiple stakeholders for special projects as assigned
• Facilitate communication and collaboration among cross-functional teams, ensuring transparency and alignment with predefined goals
• Identify and manage risks, including dependencies, trade-offs, and potential roadblocks
• Develop and implement control plans to address at-risk goals, ensuring proactive mitigation and resolution strategies are in place
• Evaluate and measure progress against key performance indicators (KPIs), service level agreements (SLAs), and other critical business results
• Analyze data to surface opportunities, risks, and trends, providing actionable recommendations to enhance overall program effectiveness

Preferred Qualifications

• Track record of driving process improvement and/or change management
• Exceptional written and verbal communications skills
• Ability to work in a fast-paced environment and manage multiple priorities; strong analytical skills/mindset
• Self-starter with strong interpersonal skills
• Experience in healthcare technology
• Deep understanding of product development lifecycles, software development methodologies (Agile, Scrum, Kanban) and understanding of engineering processes
• Proven ability to work effectively with cross-functional teams, including roles such as AI researchers, software engineers and product managers
• Ability to translate technical concepts to non-technical stakeholders and vice versa
• Proficiency in project management and collaboration tools commonly used in software development, such as Jira, Confluence, or GitHub
• Understanding of the specific risks associated with software development projects and the ability to develop and execute risk mitigation plans

Benefits

• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options
• Flexible work schedules and the ability to work remotely are available for many roles