BS&A Software is hiring a
Senior Project Manager

Summary

BS&A Software is seeking an experienced Senior Project Manager to shape and establish project management practices from the ground up. The role involves overseeing software implementation projects with government customers, coordinating with them to gather requirements, developing comprehensive project plans, monitoring progress, and ensuring customer success. The candidate should have a Bachelor's Degree, 5+ years of experience as a Project Manager or similar role, knowledge of project aspects, excellent organizational skills, leadership abilities, communication skills, proficiency in setting up & managing project management software tools, ability to manage multiple stakeholders, problem-solving and conflict-resolution abilities, and prior usage of a PSA tool. The role can be remote.

Requirements

• Bachelor's Degree
• Proven experience (5+ years) as a Project Manager or similar role, preferably in a SaaS environment (GovTech experience ideal but not necessary), with demonstrable success in setting up project management functions from scratch
• Knowledge of all project aspects, including project initiation, planning, development, risk and budget management, execution and delivery
• Excellent understanding of project management principles, with PMP or equivalent certification preferred
• Excellent organizational, leadership, decision-making, and communication skills
• Proficient in setting up & managing project management software tools
• Ability to manage multiple stakeholders and balance competing priorities
• Problem-solving and conflict-resolution ability
• Prior usage of and familiarity with a PSA tool

Responsibilities

• Help architect end-to-end project management in customer onboarding – create and establish project management protocols and best practices from scratch, ensuring a scalable approach as the company grows
• Oversee all aspects of software implementation projects, from initiation through deployment, and ensure they are completed on time
• Coordinate with government customers to gather business requirements, define project scope, and set clear and achievable project objectives
• Develop comprehensive project plans involving all relevant stakeholders and ensuring technical feasibility and identify & monitor KPIs to track performance of projects
• Develop and provide executive-level presentations to include status updates, decision briefs, and planning recommendations
• Monitor and report on project progress regularly, addressing potential issues or risks, and suggesting mitigation strategies when necessary
• Foster positive relationships with government customers and stakeholders, ensuring open communication and setting expectations properly
• Ensure that all customer requirements are met, leading to successful acceptance and adoption of BS&A’s software
• Coordinate training for clients and their staff to ensure effective use of our technology
• Continually evaluate projects to ensure they are meeting company standards and preparing detailed progress reports for the management team
• Continuously aware of the delivery work in which BS&A is engaged, and able to collaborate with different functions within Customer Operations and with Account Executives to drive go-lives without delays and slippage

Benefits

• This Role has the ability to be Remote
• Competitive pay
• Health Insurance – BCBS of Michigan – Employer-paid premium
• Health Savings Plan – Employer contributes 75%
• Dental Insurance – Employer-paid premium
• Vision Insurance – Employer-paid premium
• Retirement – 401(k) – Employer-paid
• Retirement – 401(k) – Employer matches 50% of team member contribution
• Paid Parental Leave
• Disability Insurance – Employer-paid premium
• Life Insurance – Employer-paid premium
• Generous PTO and Holiday Time
• Company-sponsored events