Senior Project Manager
Shift Paradigm
Job highlights
Summary
Join Shift Paradigm as an Email Marketing Manager and become the trusted point person for our clients, managing multiple email campaigns. You will collaborate with a multi-disciplinary team, overseeing content creation, testing, and analysis, ensuring timely delivery and alignment with client goals. This role demands strong organizational skills, meticulous attention to detail, and the ability to manage multiple projects simultaneously. Success requires building strong client relationships, proactive problem-solving, and a solution-oriented approach. You will report directly to the Director of Email Operations and contribute to the company's revenue-driving goals by optimizing processes and leveraging email marketing trends.
Requirements
- 4+ years experience in email marketing at an agency, Fortune 500 company, or consultancy, especially within the financial services industry
- Bachelor's degree required
- Proven expertise with ESPs and email development
- A clear understanding and interest in the email channel
- Excellent organization skills with the ability to manage individual projects as well as the big picture
- A self-starter with the ability to work autonomously
- Interest in data as content and how it can shape marketing strategies
- Innate ability to translate the unknown into clear, actionable plans
- Outstanding attention to detail
- Maintain a complete understanding of client priorities and ensure all deliverables align with the overall strategic direction
- Work closely with the project team to maintain a continuous knowledge of project status and to proactively identify potential issues and/or opportunities within or related to the program
- Excellent problem-solving skills and a proactive nature
- Effective time-management skills
- Solutions-focused mindset
- Expertise and/or certification in Salesforce Marketing Cloud
- Proficiency in Excel/Google Suite
Responsibilities
- Deepen existing relationships with clients
- Run daily internal scrum meetings and client status meetings where you will communicate directly around timelines, processes, and deliverables
- Lead and schedule necessary project-related meetings
- Own and update status sheets
- Track and manage content and creativity through reviews, approval, and distribution of final assets
- Be able to go through important content deliverables with a fine-toothed comb, using dedicated attention to detail to look out for any errors before delivering to the client, achieving consistency in feedback across all relevant deliverables
- Develop and maintain detailed project plans that accurately reflect the status of all active projects
- Track and manage project burn
- Oversee multiple project plans and strict deadlines at one time
- Bring a positive, solution-oriented mindset to tackling problems and help unify and motivate colleagues
- Optimize and improve processes over time
- Have an understanding of wider email trends and the ability to bring knowledge to the project youβre owning
Preferred Qualifications
Proficiency with Movable Ink operations is a plus, but can be trained
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