Senior Project Manager

Summary

Join DataForce by TransPerfect as a Senior Project Manager to lead the execution of AI-Data projects and foster professional client relationships. The role involves overseeing project management, developing project plans, providing analysis and reporting, and executing projects autonomously.

Requirements

• Exceptional leadership, interpersonal, and relationship-building skills
• Effective written and verbal communication skills
• Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects
• Established expertise in project management skills and methodologies
• Outstanding teamwork and collaboration skills
• Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills
• Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products
• Solid understanding of data collection, annotation, and transcription activities, ideally in an AI setting
• Master's degree in linguistics, languages or related field
• 5+ years’ relevant project management experience or experience in other roles with similar responsibilities
• Demonstrated success in end-to-end management of Transcription project
• Experience working with a high-performance, collaborative, and constructive peer group
• Ability to apply technology in solving business problems
• Experience managing information technology, data management, or similar technical projects
• AI industry experience - mainly Transcription projects
• Demonstrated business English language proficiency

Responsibilities

• Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs
• Develop and maintain project plans, workflows, guidelines, and resource materials
• Provide effective analysis and reporting of project performance
• Track, monitor, and control project financial, timeline and quality performance
• Organize and deliver a Post Project Review
• Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues
• Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support
• Serve as a primary point of contact for clients and both internal and external stakeholders
• Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions
• Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth
• Assist in the hiring process of new team members and train them
• Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements

Preferred Qualifications

• PMP or equivalent certification
• Experience managing AI ML data-related projects (including speech, text and computer vision data collection, data curation and annotation projects)
• Experience managing projects with crowdsourcing and remote resourcing solutions
• Experience working in a multinational/multicultural virtual working environment
• Proficiency in working with support ticketing systems
• Experience in working in a cross-functional/matrix organization
• Fluency in a language other than English language is a plus