Senior Project Manager

Summary

Join DEPT® as a Senior Project Manager and play a critical role in managing complex creative and production projects for top clients. This remote position, requiring proximity to Los Angeles, CA, demands organizational excellence and collaborative skills. You will drive operational excellence across cross-functional teams, focusing on informed project planning, budgeting, and resource allocation. Responsibilities include developing project plans, managing timelines, and ensuring client satisfaction while adhering to contracts. The ideal candidate possesses extensive project management experience in an agency setting, specifically with creative teams, and excels in communication, problem-solving, and leadership.

Requirements

• 5+ years experience in the project management field for an agency, specifically for a creative team
• Experience managing complex campaigns and retainers (experience in organic and paid social preferred)
• Experience with campaign content production
• Experience in leading organic social efforts for brands/clients
• Experience in leading a high-volume, multi service retainer(s) for brands/clients
• Experience in working on creator/influencer-led projects
• Ability to solve problems through collecting relevant information for assessment, understand solutions & consequences in order to choose course of action
• Excellent project management skills, able to identify and recommend efficient ways of working
• Excellent organizational skills and high attention to detail
• Excellent written and verbal English communication skills; excellent presentation skills
• Advanced problem-solving skills
• Excellent time management skills
• Ability to react quickly within a fast-paced environment
• Ability to remain focused under pressure and work under tight deadlines
• Willingness and ability to learn
• Ability to keep a cool head and positive attitude
• Proficient in Google Suite
• Proficient in Asana
• Experience in Slack

Responsibilities

• Develop approaches to projects and project plans
• Direct and evaluate project management processes
• Establish, maintain, and execute on timelines
• Partner with Resource Management and Capacity Planning teams to resource effectively and efficiently to ensure proper resource utilization
• Understand each project’s status
• Maintain an intimate knowledge of relevant client relationship and health
• Collaborate on new client onboarding
• Understand scope management inclusive of how to track and manage, escalate scope pacing issues
• Manage, monitor and reconcile client out-of-pocket funds
• Identify inefficiencies with the team to Client Lead
• Develop accurate and fair cost estimates for projects
• Engage in discussions about budget adjustments
• Ensure teams are operating effectively and efficiently towards clients goals while ensuring profitability on accounts
• Periodically review team ways of working and identify opportunities for streamlining or improvement
• Ensure delivery of work is to the highest possible standard
• Lead, line-manage, motivate and inspire a team
• Effectively communicate distilled, concise and clear feedback, identifying actionable next steps
• Set clear expectations
• Draw conclusions and actionable insights from analysis
• Make informed decisions quickly in response to client needs and unforeseen challenges
• Balance risk and opportunity when proposing solutions
• Identify, collaborate and troubleshoot problems with other disciplines as they arise
• Manage upwards effectively
• Work across multiple projects simultaneously, managing your time in order to give all work the proper care and attention necessary to produce strong and successful work
• Maintain familiarity with DEPT's service offerings & department leads

Preferred Qualifications

Experience in organic and paid social

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave
• Remote work