Senior Project Manager

Summary

Join DEPT® as a Senior Project Manager and play a critical role in managing complex creative and production projects for top clients. This remote position, based within 50 miles of San Diego, CA, requires strong organizational skills, collaboration with cross-functional teams, and experience managing high-volume social media campaigns. You will be responsible for project planning, budgeting, scoping, and ensuring client satisfaction while adhering to contracts. The ideal candidate possesses 5+ years of agency project management experience, excellent communication skills, and proficiency in project management tools. DEPT® offers a collaborative environment and a comprehensive benefits package, including healthcare, 401k, PTO, and parental leave.

Requirements

• 5+ years experience in the project management field for an agency, specifically for a creative team
• Experience managing complex campaigns and retainers (experience in organic and paid social preferred)
• Experience with campaign content production
• Experience in leading organic social efforts for brands/clients
• Experience in leading a high-volume, multi service retainer(s) for brands/clients
• Experience in working on creator/influencer-led projects
• Ability to solve problems through collecting relevant information for assessment, understand solutions & consequences in order to choose course of action
• Excellent project management skills, able to identify and recommend efficient ways of working
• Excellent organizational skills and high attention to detail
• Excellent written and verbal English communication skills; excellent presentation skills
• Advanced problem-solving skills
• Excellent time management skills
• Ability to react quickly within a fast-paced environment
• Ability to remain focused under pressure and work under tight deadlines
• Willingness and ability to learn
• Ability to keep a cool head and positive attitude
• Proficient in Google Suite
• Proficient in Asana
• Experience in Slack

Responsibilities

• Develop approaches to projects and project plans
• Direct and evaluate project management processes
• Establish, maintain, and execute on timelines
• Partner with Resource Management and Capacity Planning teams to resource effectively and efficiently to ensure proper resource utilization
• Understand each project’s status
• Maintain an intimate knowledge of relevant client relationship and health
• Collaborate on new client onboarding
• Understand scope management inclusive of how to track and manage, escalate scope pacing issues
• Manage, monitor and reconcile client out-of-pocket funds
• Identify inefficiencies with the team to Client Lead
• Develop accurate and fair cost estimates for projects
• Engage in discussions about budget adjustments
• Ensure teams are operating effectively and efficiently towards clients goals while ensuring profitability on accounts
• Periodically review team ways of working and identify opportunities for streamlining or improvement
• Ensure delivery of work is to the highest possible standard
• Lead, line-manage, motivate and inspire a team
• Effectively communicate distilled, concise and clear feedback, identifying actionable next steps
• Set clear expectations
• Draw conclusions and actionable insights from analysis
• Make informed decisions quickly in response to client needs and unforeseen challenges
• Balance risk and opportunity when proposing solutions
• Identify, collaborate and troubleshoot problems with other disciplines as they arise
• Manage upwards effectively
• Work across multiple projects simultaneously, managing your time in order to give all work the proper care and attention necessary to produce strong and successful work
• Be familiar with DEPT's service offerings & department leads

Preferred Qualifications

Experience managing complex campaigns and retainers (experience in organic and paid social preferred)

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave