Senior Project Manager, Business Transformation

Summary

Join MeridianLink as a Senior Project Manager, Business Transformation and manage key cross-functional initiatives to enhance operational excellence, drive business growth, and improve organizational efficiency. Partner with departmental leaders to develop, implement, and oversee impactful programs addressing critical business challenges. Lead mid-to-large-scale projects, ensuring alignment with business priorities and process optimization. Develop and execute change management plans, leveraging data-driven insights to measure program success. Collaborate across teams to ensure cohesive initiative execution. This role offers a significant impact on the company's strategic direction and operational efficiency.

Requirements

• Education & Experience: Bachelor's degree with 4-6 years of related experience or equivalent work experience
• Professional Background: 3+ years in business transformation, management consulting, or a related role in a B2B SaaS or technology-driven organization
• Project Management Skills: Proven ability to lead mid-to-large scale projects from initiation to successful completion, delivering measurable business outcomes. Skilled in influencing stakeholders, managing competing priorities, and ensuring cohesive execution across cross-functional teams. Experienced in leveraging both Agile and Waterfall methodologies
• Process Improvement: Experience with methodologies like Lean and Six Sigma to streamline workflows and improve efficiency
• Change Management: Understanding of change management principles and experience developing strategies for successful adoption of initiatives
• SaaS Expertise: Familiarity with SaaS business models and key business systems (e.g., CRM, ERP)
• Analytical Skills: Strong analytical and problem-solving skills to assess unusual circumstances and devise creative solutions
• Relationship Building: Ability to enhance relationships with senior internal/external partners, often requiring persuasion and influence

Responsibilities

• Manage Key Initiatives: Drive cross-functional projects that support operational excellence, business growth, and organizational efficiency through partnerships with departmental leaders
• Lead Projects: Oversee mid- to large-scale projects, ensuring they align with business priorities and focus on process optimization, operational improvements, and scalability
• Develop Project Plans: Create and manage project plans, roadmaps, and timelines, tracking progress and mitigating risks
• Spearhead Change Management: Develop and execute change management plans, including stakeholder engagement, communication strategies, and training programs to foster adoption and minimize resistance
• Leverage Analytics: Use data-driven insights to measure program success, refine initiatives, and provide regular updates to departmental leaders and stakeholders
• Collaborate Across Teams: Facilitate communication and collaboration among teams across departments such as product, sales, customer success, finance, and IT to ensure cohesive execution of initiatives

Benefits

• Potential For Equity-Based Awards
• Insurance coverage (medical, dental, vision, life, and disability)
• Robust paid time off
• Paid holidays
• 401(k) plan with company match
• Remote work