Senior Property Manager

Summary

The Senior Property Manager will oversee maintenance, housekeeping, and preventative maintenance of properties, manage relationships with vendors, supervise staff, develop and implement maintenance schedules, and ensure guest satisfaction. They should have a background in property management, excellent organizational skills, and the ability to manage multiple tasks simultaneously.

Requirements

• Bachelor’s degree in Property Management, Hospitality Management, or a related field (preferred)
• Minimum of 5 years of experience in property management, preferably in the short-term rental or hospitality industry
• Minimum of 3 years managing teams in a fast paced environment
• Strong knowledge of maintenance procedures and best practices
• Excellent organizational and time management skills
• Ability to manage multiple properties and tasks simultaneously
• Strong communication and interpersonal skills
• Proficiency in property management software and Microsoft Office Suite
• Availability to respond to emergencies and urgent maintenance issues outside of regular working hours
• Ability to work weekend and be 'on call

Responsibilities

• Oversee and coordinate all maintenance activities for the properties
• Ensure timely completion of repairs and maintenance tasks
• Manage relationships with external vendors and contractors
• Develop and implement maintenance schedules and protocols
• Supervise housekeeping staff and ensure properties are cleaned to the highest standards
• Implement and maintain housekeeping protocols and checklists
• Address and resolve any housekeeping-related issues promptly
• Coordinate with the guest services team to ensure properties are ready for guest arrivals
• Develop and implement a comprehensive preventative maintenance program
• Schedule and oversee regular maintenance tasks to prevent issues before they arise
• Maintain accurate records of all maintenance activities and repairs
• Ensure compliance with all safety regulations and standards
• Collaborate with the guest services team to address any guest concerns or issues related to property maintenance
• Ensure all properties meet the company’s quality and safety standards
• Assist in resolving guest complaints related to property conditions
• Develop and manage the maintenance and housekeeping budget
• Monitor expenses and ensure cost-effective management of resources

Benefits

Possible benefits include health insurance, retirement benefits, paid time off, remote work, flexible hours, life and disability insurance, bonuses and incentives, professional development opportunities, wellness programs, family and parental leave