Senior QA Manual Level 3

Summary

Join Agnos, a healthcare technology consultancy, as a Level III QA Engineer. This senior role requires 5+ years of software QA testing experience and advanced knowledge of testing methodologies. You will design test strategies, mentor junior testers, conduct defect analysis, and drive continuous improvement. Experience with POS, KDS, and Kiosk applications is highly desirable. The position involves leading QA initiatives, collaborating with cross-functional teams, and ensuring compliance with industry standards. You will report to the QA Lead of our client. This is a performance-driven role within a growth-oriented organization.

Requirements

• 5+ years of experience in software quality assurance testing
• Strong knowledge of the software development lifecycle (SDLC) and advanced testing methodologies
• Proficiency with testing tools, test management systems, and defect tracking systems (e.g., Jira, TestRail)
• Experience with scripting and programming languages like Python, Java, or JavaScript for test automation
• Familiarity with CI/CD tools and version control systems
• Proven ability to lead teams, manage workloads, and drive quality initiatives with minimal supervision
• Strong collaboration skills to work effectively with developers, product managers, and other stakeholders
• Excellent verbal and written communication skills to articulate complex ideas and defect reports effectively
• Ability to analyze complex systems, identify root causes of defects, and provide actionable insights for improvement

Responsibilities

• Develop and execute sophisticated test plans, including functional, regression, performance, usability, and security testing across multiple platforms
• Identify critical test areas and apply advanced techniques such as exploratory testing, risk-based testing, and boundary value analysis
• Validate end-to-end workflows, especially for systems involving POS, KDS, and Kiosk applications
• Conduct root cause analysis and provide detailed defect reports with actionable insights
• Track and prioritize defects effectively to align with development timelines
• Identify recurring defect patterns to recommend proactive quality improvements
• Lead the creation and maintenance of automated test frameworks to improve test efficiency and coverage
• Implement strategies for integrating automated testing into CI/CD pipelines, particularly for systems requiring hardware integrations like POS and KDS
• Provide technical guidance and mentorship to junior QA team members, fostering their growth and skill development
• Review test cases, test scripts, and documentation to ensure alignment with quality standards
• Drive cross-functional collaboration and lead QA initiatives to enhance team performance
• Ensure compliance with industry standards and regulatory requirements
• Conduct audits and reviews to mitigate potential risks related to quality or compliance
• Identify opportunities for process improvements and lead efforts to enhance QA methodologies and tools
• Stay updated on emerging technologies and best practices to ensure the QA team adopts the latest innovations

Preferred Qualifications

• Advanced certifications in QA (e.g., ISTQB Advanced Level, Certified Test Manager)
• Experience with performance and security testing tools and frameworks
• Background in testing high-complexity systems involving both software and hardware integrations
• Hands-on experience with POS, KDS, and Kiosk systems
• Understanding of hardware integrations and payment workflows