Senior Quality Specialist

Summary

Join Olipop as a Senior Quality Specialist and oversee quality control and assurance processes for all copackers, warehouses, blending, and repackaging facilities. Mentor and coach a team of regional quality specialists, ensuring compliance with Olipop quality standards and driving continuous improvement. This role is responsible for upholding Olipop’s quality systems and ensuring finished products meet the highest quality standards. Responsibilities include training, copacker management, warehouse management, and document control. The position requires 5+ years of QA/QC experience in food and beverage manufacturing, proficiency in Microsoft Excel or Google Sheets, and strong organizational and communication skills. The role involves 50% travel.

Requirements

• 5+ years of Quality Assurance & Quality Control experience in food & beverage manufacturing
• Experience developing and implementing document control processes
• High level of proficiency in Microsoft Excel or Google Sheets are required
• Good organizational skills and ability to handle complex situations involving multiple SKU’s, channels, and distribution models
• Transparent, open/honest communicator - a great listener who can work independently while keeping other team members informed
• Strong attention to detail and deadline oriented with the ability to organize assignments, set priorities, and carry out plans
• Growth & Desire for professional and personal development

Responsibilities

• Mentor a team of Quality Specialists in full adherence to OLIPOP’s quality standards
• Develop and conduct training programs for onsite presence at copackers
• Act as the point of contact between copackers and the OLIPOP Senior Quality Manager
• Monitor copacker corrective action program by tracking non-conformances through an investigation platform and ensuring timely resolution
• Maintain positive & responsive relationships with copackers in collaboration with Coman Manager
• Onsite presence to observe production in real time. Evaluate production data (Brix, pH, CO2, seam checks, etc), attend qualification trials, and uphold OLIPOP’s quality standards
• Monitor copacker performance as it aligns with Supply Chain KPIs. Identifying and addressing areas for improvement
• Assist in onboarding new copacking partners ensuring they meet quality and compliance requirements
• Serve as the primary Quality point of contact for 3PL partners ensuring effective communication and compliance with OLIPOP’s Warehouse Expectation Manual
• Coordinate with OLIPOP 3PL’s and the Supply Chain team to manage the positive release program for all OLIPOP products
• Coordinate product holds and traceability exercises, ensuring timely resolution of quality concerns
• Conduct Brand Audits to expand and support OLIPOP’s Supply Chain
• Assist in onboarding new third party warehouses
• Maintain OLIPOP document control systems (version, approvals etc.) for all regionally based third party partners
• Assist Supply Chain team members in the creation and proper formatting of documents
• Organize and archive documents as necessary
• Review all SOPs for completeness and accuracy with stakeholders on a regular basis

Preferred Qualifications

• Beverage experience
• Prior experience with Google Workspace

Benefits

$85,000-$95,000 base salary + bonus