Partner Quality Spec Senior

Summary

Join Pathward, a hybrid, remote-office financial empowerment company, as a Compliance Partner Marketing Reviewer. You will work with internal and external partners to ensure marketing materials comply with Pathward, network, and regulatory guidelines. Key responsibilities include reviewing and approving marketing materials, building strong partner relationships, collaborating with internal teams, facilitating program implementations, training partners on the marketing submission portal, and conducting compliance reviews. The ideal candidate will have at least five years of related experience and knowledge of regulatory and compliance requirements within banking and/or payments. Pathward offers a comprehensive benefits package including health insurance, 401(k), life insurance, disability benefits, and paid time off. The salary range is $23.07-$42.60 hourly, with an annual performance-based incentive opportunity.

Requirements

• Typically requires a minimum of five years of related experience
• Knowledge of Regulatory and Compliance requirements within banking and / or payments

Responsibilities

• Review and approval of marketing materials against work papers to ensure quality and adherence to Pathward, Network, and Regulatory guidelines
• Key participant on the Partner relationship team. Establish and maintain strong relationships with Partners through regular communication via phone, email, and meetings
• Collaborate with internal teams, including legal, compliance, and network operations, to address client needs and deliver solutions
• Facilitates, drives, and completes department specific program implementation tasks
• Completes submissions of programs to payment networks for their review and approval
• Trains Partners on and monitors their use of the marketing submission portal
• Manages the self approval process for assigned Partners by training them on the process, encouraging utilization, and ensuring Partners are meeting and maintaining qualification levels
• Maintains a thorough understanding of assigned Partners and their programs
• Builds relationships with internal and external stakeholders
• Conducts periodic reviews of Partners compliance to guidelines and rules and completes reports of the findings
• Remediates applicable Compliance Review findings
• Meets and maintains all Service Level Agreements as defined by department criteria
• Meets and maintains acceptable Quality Review scores as defined by department criteria
• Participates in enterprise projects relating to existing Partner assignments
• Other duties as assigned

Benefits

• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off