Senior Recruitment Coordinator

Summary

Join Grafana Labs' People Ops team as a Recruiting Coordinator and become an integral part of a dynamic, global team. You will provide administrative support to the recruiting team, supporting global recruitment efforts, processes, and candidate experience. This is a 6-month contract role offering high visibility into the recruitment process of an international, high-growth startup. You will act as the first point of contact for candidates, build relationships with hiring managers, maintain the ATS, enforce recruitment processes, schedule interviews, and contribute to People Ops projects. This role requires strong organizational and communication skills, experience with high-volume scheduling, and proficiency with Greenhouse and other relevant tools. The role is fully remote.

Requirements

• 2+ years of previous Coordination Experience at a fast paced Technology Company
• Experience with high volume scheduling required
• You will be highly organized, with incredibly strong project management skills
• You will need to be detail oriented, love multi-tasking and have excellent follow through skills
• Prior experience working with Greenhouse, Workday and ideally an automation tool (ex: Guide)
• You will be happy working independently and remotely and able to use your initiative and creative problem-solving skills to manage decision-making independently
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

Responsibilities

• Act as the first point of contact for all external candidates and work against KPIs to deliver a first class candidate experience
• Build and foster relationships with hiring managers and hiring teams ensuring excellent customer service ensuring that everyone, locally and internationally, views you as a “go to” person
• Ensure that our ATS (Greenhouse) is up to date and accurate at all times and own data accuracy to support process reporting
• Enforce recruitment process with internal hiring teams to ensure that interview feedback and next steps are delivered against agreed SLAs
• Schedule global interviews dealing with multiple time zones
• Contribute to People Ops Recruitment projects e.g. hiring manager recruitment training, policy and process reviews, researching candidate pipelining, online job site presence (LinkedIn, Glassdoor etc)
• Support the People Ops team with general administration as required including providing holiday/absence cover
• Help define process and structure where there is none and be skilled at finding creative solutions to non-obvious problems
• You will partner with People Operations and understand the importance of handling and protecting sensitive and confidential company and employee information

Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
• Transparent Communication – Expect open decision-making and regular company-wide updates
• Innovation-Driven – Autonomy and support to ship great work and try new things
• Open Source Roots – Built on community-driven values that shape how we work
• Empowered Teams – High trust, low ego culture that values outcomes over optics
• Career Growth Pathways – Defined opportunities to grow and develop your career
• Approachable Leadership – Transparent execs who are involved, visible, and human
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable