Senior Risk Strategist

Summary

Join Mercury, a finance stack builder for startups, as a Senior Risk Strategist focused on optimizing the user onboarding experience. You will lead efforts to monitor, analyze, and improve the onboarding journey, balancing user experience with risk management. This role involves using data analysis (SQL) to identify and execute improvements, collaborating with cross-functional teams, and presenting findings to executive leadership. You will develop strategies to minimize friction, reduce drop-off rates, and enhance automation. The ideal candidate possesses strong analytical skills, experience in risk management or fintech, and excellent communication abilities. Mercury offers a competitive compensation package including base salary, equity, and benefits.

Requirements

• 6+ years of experience in an analytical role, including 3+ years in risk, financial services/fintech, trust and safety, or a related field
• Strong proficiency in SQL and data visualization tools
• Ability to leverage data to drive strategy and action
• Experience working with event-level data, including funnel analysis, optimization strategies, and troubleshooting user flow issues
• Self-starter capable of leading initiatives with minimal oversight, managing ambiguity, and delivering results
• Confident in presenting to senior executives and adept at influencing cross-functional stakeholders
• A curiosity-driven mindset with a track record of building scalable solutions to complex challenges
• Passionate about creating seamless user experiences while maintaining a strong risk appetite

Responsibilities

• Partner directly with Risk, Growth, and Conversion product teams to deliver an onboarding process that balances user experience with robust risk controls
• Use SQL and data analysis to monitor user behavior and process metrics, identifying and executing quick-win opportunities to enhance the onboarding process without compromising risk and compliance standing
• Develop and execute strategies to minimize friction in the onboarding process, reduce dropoff rates, and enhance automation capabilities; work collaboratively with stakeholders to address immediate friction points while balancing longer-term strategic objectives
• Act as a thought leader in meetings with executive leadership, advocating for data-driven decisions and delivering a clear vision for onboarding optimization
• Collaborate across Risk, Product, Compliance, Legal, and Engineering teams to ensure solutions align with regulatory standards and customer expectations
• Build and maintain dashboards or monitoring systems to provide visibility into key metrics and drive continuous improvement

Preferred Qualifications

• Experience in a startup environment
• Familiarity with A/B testing frameworks, including statistical evaluation and application to real-world product improvements

Benefits

• Base salary
• Equity (stock options)
• Benefits