Senior Sales Engineer

Summary

Join Incognia, a leader in location identity solutions, as a Sales Engineer. You will play a crucial role in winning direct customers and expanding Incognia's business globally. This position involves owning the technical relationship with major brands, driving technical sales efforts from initial customer diligence to onboarding, and contributing to strategic partnerships. You will act as a technical advisor, create compelling presentations, and collaborate with internal teams. Success in this role requires a strong technical background, excellent communication skills, and experience in a similar capacity. Incognia offers a collaborative and high-performing team environment.

Requirements

• Previous experience in or working knowledge of authentication, biometrics, anti-fraud, digital identity, cyber security or mobile technologies
• Proven work experience as a Sales Engineer or technical Customer Success
• Technical background with understanding and/or hands-on experience in software/API integration, backend/full stack development, mobile (Android and iOS) and/or SQL
• Strong client-facing and communication skills with ability to creatively explain and present complex concepts in an easy to understand manner
• Excellent presentation and verbal and written communications skills
• Good organizational, time management and troubleshooting / code review skills
• Early stage company experience

Responsibilities

• Act as the technical trusted advisor to our direct customer during the presales and onboarding process, which includes technical diligence, proof of value (POV), product support, and SDK and API integration
• Partner with Engineering, Data Science, Product and Marketing to win deals, continually improve our solution to solve customer pain points, and expand our business and market presence
• Create and deliver powerful presentations that clearly communicate POV results
• From a technical perspective, act as the customer SME internally to Product, Engineering, Data Science and Marketing by combining technical insights with a keen understanding of our customers
• Help drive technical side of Incognia strategic partnerships, critical to Incognia’s GTM strategy
• Work closely with Customer Success to ensure smooth customer transitions throughout the sales and account management process
• Keep up with product updates
• Stay up to date about the broader identity, authentication and security ecosystem and share relevant insights internally