Senior Sales Engineer

Summary

Join Pendo as an Enterprise Sales Engineer and become a technical expert on our sales team, aligning our solutions with customer needs. Collaborate with account executives to showcase Pendo's platform, addressing customer challenges and guiding them through the evaluation process. You will craft presentations, lead technical discussions, and ensure customer success. This role requires a proven track record of selling technical solutions to large enterprises, strong technical and business acumen, and the ability to manage complex deals. We offer a team-oriented environment, metrics-driven approach, and rewards for top performers. Pendo is a fast-growing startup with a dynamic and fun culture.

Requirements

• 5+ years in a customer facing role selling to large enterprises and Fortune 500 accounts, of which 3+ years specific to pre-sales experience
• Experience / familiarity working on teams using the MEDDICC (or similar) framework
• Hands-on experience working with/troubleshooting web (HTML, CSS, Javascript, REST APIs) or mobile technologies either in a customer-focused role or as a developer
• Excellent presentation and product demonstration skills adaptable to both executives and technical buyers
• Willingness to travel
• Bachelor’s degree in a related field

Responsibilities

• Collaborate with Account Executives to identify pain and challenges in a customers’ business related to software adoption and analytics
• Craft and deliver sales presentations & demonstrations that show how Pendo can uniquely addresses a customers’ needs and deliver value
• Scope and execute proof of concept evaluations - gathering technical requirements, defining success criteria, guiding installation and conducting hands-on workshops and trainings
• Address prospects technical questions on Pendo’s technology, installation, security and data privacy
• Gather technical requirements and validate technical fit, ensuring a smooth handoff to implementation teams and setting up customers for success
• Collaborate cross functionally with product, engineering, customer success and others to gather customer feedback and escalate deal-blocking issues
• Respond to RFI/RFP/Security documentation requests

Preferred Qualifications

• Experience in the analytics, product experience or digital adoption space, selling to product, digital transformation and similar roles
• Experience as our target buyer in product management, digital transformation or change management

Benefits

• The expected salary range for this role is $165,000 - $205,000 OTE (70/30 split)
• Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company