Senior Salesforce Administrator

Summary

Join DexCare as a Salesforce Administrator and lead the execution of Salesforce project deliverables. You will participate in all phases of the Salesforce development lifecycle, building for scale with a focus on flexibility and maintainability. Ensure appropriate controls, reports/dashboards, and documentation are followed. This role requires a minimum of 5 years of Salesforce administration experience and an Advanced Salesforce Administrator certification. DexCare offers a competitive salary, equity, and an outstanding benefits package including healthcare, paid parental leave, unlimited PTO, and hybrid/remote work arrangements.

Requirements

• Minimum 5 years of Salesforce administration experience, or similar
• Must have an Advanced Salesforce Administrator certification
• Excellent analytical skills, combined with impeccable business judgment and ability to communicate effectively with management, sales, IT, and vendors
• Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impacting solutions
• Manage time effectively with product support, small tactical requests and large projects

Responsibilities

• Lead the execution of Salesforce project deliverables for DexCare
• Participate in all phases of the Salesforce development lifecycle, including project discovery, analysis, requirements definition, solution design, configuration, testing, deployment, release management, change management, and support
• Build for scale by designing holistically, with a focus on flexibility and maintainability
• Ensure appropriate controls, reports/dashboards, and documentation are followed to create an effective control environment

Preferred Qualifications

• Deep Understanding of Flow Builder and Automations
• Experience with native Salesforce Integrations including Service Cloud, Experience Cloud, CPQ & Billing, and AppExchange
• Experience with Business Intelligence Integrations such as Tableau or PowerBI
• Experience with Integrations including Definitive Health, ZoomInfo, HighSpot, Gainsight, Clari, etc
• Healthcare Experience understanding complex health system data structures
• SaaS & Startup Experience
• Additional Salesforce certifications such as a Business Analyst certification

Benefits

• Eligible for Annual Bonus
• Healthcare benefits, short/long-term disability coverage, life insurance, and 401k
• Paid Parental Leave
• Eight paid holidays & Unlimited PTO
• Hybrid and remote working arrangements