Remote Senior Salesforce Administrator

Summary

Join Wonolo as a Senior Salesforce Administrator to support their growing business architecture. Work cross-functionally with various internal teams utilizing Salesforce, including Product, Sales, Account Management, Support & Marketing. This role is critical in ensuring that Wonolo’s teams have the technology, tools and resources they need to succeed.

Requirements

• 5+ years of experience delivering enterprise software solutions using Salesforce.com
• Salesforce Admin certification
• Solid understanding & knowledge of SFDC configuration including: Custom Object Relationships, Automations (Workflows, Flows, Process Builder), Lightning Experience (Classic helpful), Chatter / Macros / Knowledge / Einstein Bot / Communities
• Action-oriented. Experience with loading and managing sprint deliverables
• Comfortable working independently in an extremely fast-paced high-growth team environment
• Effective presentation, technical writing, analytical, and communication skills

Responsibilities

• Serve as administrator for Sales and Service cloud
• Provide support for new processes needed by key stakeholders across the organization
• Work cross-functionally to gather, analyze, prioritize, and refine Salesforce business requirements
• Create business analysis documentation including user stories, usage scenarios, process flows, data dictionaries, requirements traceability matrices, design documents, and project schedules
• Optimize Salesforce configurations to align with business processes, improve user experience, and drive operational efficiency
• Maintain a consistent work ethic while working through diverse requests and an ever-changing startup environment
• Provide subject matter expertise for Salesforce platform, processes, and solutions

Preferred Qualifications

• Experience working with product, engineering or other technical teams
• Experience with Apex, HTML, SOQL
• Experience with Marketo, LeanData, and/or other Marketing tools

Benefits

• The opportunity for growth in a mission-driven and well-funded start-up
• Health insurance for the principal member including dental and vision
• Company laptop
• Paid time off, Holiday pay, and Unpaid time off
• Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo
• Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and well-being courses
• Ability to work from anywhere in the Philippines (no more commutes!)
• Team outings, happy hours, company off-sites, and more!